Side-by-side comparison of AI visibility scores, market position, and capabilities
Global survey platform serving 17M active users at 350K+ organizations; now private under STG with AI-powered analysis and benchmark databases.
SurveyMonkey (now Momentive) is one of the world's largest survey and feedback management platforms, enabling businesses, researchers, and individuals to create, distribute, and analyze surveys at scale. Founded in 1999 and headquartered in San Mateo, California, the company rebranded as Momentive Global in 2021 but continues operating its flagship SurveyMonkey brand alongside enterprise products including GetFeedback and Momentive AI. The platform serves over 17 million active users across 350,000 organizations globally.
SF YC W24 AI support agent builder at 80% resolution time reduction and 71% ticket deflection; $500K from a16z/Greylock/YC/Netflix competing with Intercom Fin for customer support AI workflow automation.
Duckie is a San Francisco-based AI customer support platform — backed by Y Combinator (W24) with $500,000 in funding from Y Combinator, Andreessen Horowitz, Greylock, KungHo Fund, Netflix, and 5 additional investors — providing customer support teams with an AI agent builder that translates existing support processes and workflows into predictable, reliable AI automation, achieving 80% reduction in resolution time and 71% ticket deflection for deployed teams. Founded in 2023 and targeting customer support leaders at growth-stage software companies, Duckie enables support teams to deploy AI agents in minutes without engineering dependency.
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