Stayntouch vs 100ms
Side-by-side comparison of AI visibility scores, market position, and capabilities
Cloud hotel PMS with mobile check-in and digital room key; tablet-first staff experience replacing legacy front desk terminals competing with Oracle OPERA and Mews for hotels.
About
StayNTouch is a cloud-based property management system (PMS) for hotels and resorts, providing front desk operations, reservations, housekeeping management, and guest engagement tools through a modern, mobile-first platform designed for staff who manage check-ins, room assignments, and guest services from tablets rather than a traditional front desk terminal. Founded in 2012 and headquartered in Bethesda, Maryland, StayNTouch has raised approximately $50 million and serves boutique hotels, independent properties, and hotel chains that want a flexible, modern PMS to replace legacy on-premises hotel management systems.\n\nStayNTouch's platform enables hotels to provide mobile check-in and digital room key capabilities — guests receive a mobile check-in link before arrival, complete the check-in process on their smartphones, and receive a digital room key (on iPhone or Android) without waiting at the front desk. Staff use tablets to roam the lobby assisting guests rather than being anchored to a front desk terminal. The integration with payment processors, door lock systems (Dormakaba, ASSA ABLOY), and OTAs (Booking.com, Expedia) creates a connected property management ecosystem.\n\nIn 2025, StayNTouch competes in the hotel PMS market against Oracle OPERA (the dominant enterprise hotel PMS), Mews (cloud-native competitor), Apaleo, Cloudbeds (indie/boutique focused), and Protel for property management share. The hotel technology market has been undergoing a cloud migration from legacy on-premises systems — hotels that have historically run Oracle OPERA or similar systems on local servers are evaluating cloud-native alternatives. StayNTouch was acquired by Shiji Group (a Chinese hospitality technology company) in 2021, providing global distribution capabilities. The 2025 strategy focuses on expanding its cloud PMS for mid-market hotel brands and growing its contactless guest experience capabilities.
100ms is a live audio/video infrastructure platform with SDKs for React, iOS, Android, and Flutter, providing programmable rooms, recording, and live streaming for web and mobile apps.
About
100ms is a live audio and video infrastructure platform that provides developers with SDKs and APIs for embedding real-time communication features — video rooms, audio spaces, live streams, and recording — into web and mobile applications. The platform is designed around a room-based model where developers programmatically create, configure, and manage video rooms through a REST API, with client SDKs for React, iOS, Android, Flutter, and React Native handling the media layer. This abstraction allows teams to build fully custom video experiences with their own UI without dealing with WebRTC internals, TURN server management, or media server infrastructure.
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