Staples vs Toast POS

Side-by-side comparison of AI visibility scores, market position, and capabilities

Toast POS leads in AI visibility (85 vs 25)

Staples

Unknownretail

office supplies retail

Largest US office supplies retailer with ~916 stores. Pivoting to services (printing, shipping, passports) and in-store partnerships with Verizon and Party City.

AI VisibilityBeta
Overall Score
D25
Category Rank
#1 of 1
AI Consensus
61%
Trend
stable
Per Platform
ChatGPT
20
Perplexity
29
Gemini
32

About

Staples is the largest office supplies retailer in the United States, founded in 1986 in Brighton, Massachusetts. The company pioneered the office superstore format and built its brand on the promise of making office supply purchasing convenient and affordable for businesses and consumers alike. Staples was taken private by Sycamore Partners in 2017 and has since been undergoing a significant strategic transformation away from commodity product retail toward services-led revenue.\n\nStaples operates approximately 916 US retail stores and a large B2B commercial division serving businesses directly. The company's retail stores have evolved into multi-service destinations offering printing, shipping, passport photo services, and in-store partnerships with Verizon and Apple — making stores a hub for business services rather than just product sales. The B2B commercial division, which serves small businesses and enterprise accounts with recurring supply contracts, has become the more strategically important revenue stream as retail foot traffic has declined.\n\nStaples generates substantial revenue across its retail and commercial segments, though the company does not disclose detailed financials as a private entity. Its 2025–2026 strategy focuses on growing the services footprint in stores, expanding the B2B commercial business through direct sales and e-commerce, and differentiating from Amazon Business through the combination of physical presence, service offerings, and category expertise. The pivot to services represents a credible response to the existential challenge that e-commerce has posed to traditional office supply retail.

Full profile

Toast POS

LeaderHospitality

Restaurant POS

Q3 2025 $1.63B revenue (+25.1% YoY); 156K locations powered globally; $2.0B+ ARR (+30% YoY); $159.1B GPV FY2024 (+26% YoY); 97.36% customers from US; restaurant POS leader

AI VisibilityBeta
Overall Score
A85
Category Rank
#1 of 4
AI Consensus
79%
Trend
stable
Per Platform
ChatGPT
86
Perplexity
83
Gemini
86

About

Toast was founded in 2011 in Boston with the mission of building an all-in-one technology platform purpose-built for the restaurant industry. Unlike generic point-of-sale vendors that adapted retail software for food service, Toast designed its hardware, software, and payments stack from the ground up around restaurant workflows — table management, kitchen display systems, online ordering, payroll, and inventory unified in a single cloud platform.\n\nToast's product suite covers the full restaurant operating stack: POS terminals and handheld order devices, kitchen display screens, Toast Go handhelds for tableside payments, online ordering and delivery integrations, catering management, payroll and scheduling, and xtraCHEF for back-of-house food cost analytics. The platform serves independent restaurants, multi-location chains, quick-service concepts, and enterprise groups. Its open API allows integrations with hundreds of third-party tools, and the Toast for Enterprise tier serves national brands with centralized menu and reporting management.\n\nAs of Q3 2025, Toast reported $1.63 billion in quarterly revenue, up 25.1% year-over-year, with annualized recurring revenue exceeding $2 billion and gross payment volume of $159.1 billion for fiscal 2024. The company serves more than 156,000 restaurant locations globally and trades on the NYSE under the ticker TOST. Toast's vertical focus and deep restaurant-specific functionality give it a durable competitive moat against horizontal POS vendors.

Full profile

AI Visibility Head-to-Head

25
Overall Score
85
#1
Category Rank
#1
61
AI Consensus
79
stable
Trend
stable
20
ChatGPT
86
29
Perplexity
83
32
Gemini
86
17
Claude
81
28
Grok
78

Capabilities & Ecosystem

Capabilities

Only Staples
office supplies retail
Only Toast POS
Restaurant POS

Integrations

Only Toast POS

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