Skedulo vs Microsoft Dynamics 365 Field Service
Side-by-side comparison of AI visibility scores, market position, and capabilities
SF deskless workforce scheduling platform at $42.7M revenue (+71% 2024) booking 35M appointments for healthcare and field service; $255M SoftBank-backed competing with Salesforce Field Service for mobile workforce management.
About
Skedulo is a San Francisco-based deskless workforce management platform — backed with $255 million raised including a $75 million Series C in 2021 led by SoftBank — providing healthcare organizations, field service companies, and enterprises with distributed workforces the scheduling, dispatch, mobile coordination, and real-time visibility tools to manage workers who don't sit at desks — generating $42.7 million in revenue in 2024 (+71% year-over-year) with 150 enterprise customers and 256 employees. Skedulo has booked 35 million appointments and manages scheduling for notable customers including American Red Cross, SunRun, and healthcare systems, offering deep Salesforce integration that positions it as the scheduling intelligence layer for Salesforce Health Cloud and Salesforce Field Service customers who need mobile-first workforce management.
Microsoft (MSFT) enterprise field service management with AI scheduling, IoT predictive maintenance, and Teams integration; competing with ServiceNow and IFS for utility and manufacturing field operations.
About
Microsoft Dynamics 365 Field Service is a field service management (FSM) platform from Microsoft (NASDAQ: MSFT) — part of the Dynamics 365 business application suite — that provides work order management, intelligent scheduling, mobile technician apps, IoT predictive maintenance, and customer self-service portals for utilities, manufacturing, healthcare, and other organizations managing field technicians for installation, maintenance, and repair operations. Dynamics 365 Field Service integrates natively with the Microsoft ecosystem (Teams, Azure IoT, Power Platform, Outlook) and competes with ServiceNow and ServiceMax for enterprise FSM.
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