ServiceTitan vs Shopify
Side-by-side comparison of AI visibility scores, market position, and capabilities
Glendale CA trades field service management (NASDAQ: TTAN); IPO Dec 2024 (+42% first day, $8.9B value), $772M ARR (+24%), $449.7M revenue serving 7,500+ HVAC/plumbing/electrical contractors competing with Housecall Pro.
About
ServiceTitan is a Glendale, California-based field service management platform for the skilled trades — publicly traded on NASDAQ (NASDAQ: TTAN) following its December 12, 2024 IPO, which raised approximately $625 million and valued the company at approximately $8.9 billion (shares surged 42% from the $71 IPO price to $101 on the first day, the largest first-day pop for a US IPO raising over $400 million since Reddit's March 2024 debut) — providing cloud-based business management software for plumbing, HVAC, electrical, roofing, pest control, and other home and commercial service businesses with $772 million in implied ARR in 2024 (growing 24% year-over-year) and $449.7 million in FY2024 revenue (+25.64% YoY). Founded in 2007 by co-CEOs Ara Mahdessian and Vahe Kuzoyan — Armenian-American entrepreneurs whose fathers both operated residential contracting businesses and who met as undergraduates at Stanford and USC — ServiceTitan was built from personal experience witnessing the operational inefficiencies (paper dispatch boards, handwritten invoices, disconnected scheduling) that prevented skilled trades businesses from growing and modernizing. The company's all-in-one platform serves 7,500+ contractor customers including franchises and large regional service companies, providing job scheduling, technician dispatch, CRM, invoicing, payment processing, marketing automation, inventory management, and business analytics.
NYSE: SHOP e-commerce platform at $8.88B FY2024 revenue with $292.28B GMV across 4.82M stores; Black Friday $11.5B processing competing with WooCommerce and BigCommerce for small-to-enterprise direct-to-consumer commerce.
About
Shopify Inc. is an Ottawa, Canada-based e-commerce platform — listed on NYSE (NYSE: SHOP) — providing 4.82+ million active merchant stores of all sizes (from solo entrepreneurs to enterprise brands) with tools for online store creation, multi-channel selling (web, mobile, social, in-person), payment processing (Shopify Payments, Shop Pay), inventory management, fulfillment, and marketing analytics, generating $8.88 billion in revenue in fiscal year 2024 (+26% year-over-year) with $292.28 billion in gross merchandise volume (GMV, +24%) and 875+ million customers who have purchased from Shopify merchant stores. Founded in 2006 by Tobias Lütke, Daniel Weinand, and Scott Lake (started as a snowboard equipment store, pivoted to become the platform), Shopify has become the operating system for independent commerce — the default e-commerce infrastructure for the direct-to-consumer brand economy.
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