RingCentral vs Duckie

Side-by-side comparison of AI visibility scores, market position, and capabilities

RingCentral leads in AI visibility (87 vs 25)

RingCentral

LeaderProductivity & Collaboration

Unified Communications & Collaboration

NYSE-listed (RNG) cloud UCaaS platform with $2.4B revenue; 400K+ customers with Message-Video-Phone competing with Microsoft Teams Phone and Zoom for business communications platform.

AI VisibilityBeta
Overall Score
A87
Category Rank
#1 of 1
AI Consensus
82%
Trend
stable
Per Platform
ChatGPT
89
Perplexity
92
Gemini
91

About

RingCentral is a Belmont, California-based cloud unified communications platform providing business phone systems, video conferencing, team messaging, and contact center (CCaaS) solutions to organizations replacing legacy PBX phone infrastructure. Listed on NYSE (NYSE: RNG), RingCentral generated $2.4 billion in revenue in fiscal year 2024 and serves 400,000+ customers globally from small businesses to large enterprises including BMW, Levi Strauss, and Sharp Electronics.

Full profile

Duckie

EmergingInfrastructure

IT Operations

SF YC W24 AI support agent builder at 80% resolution time reduction and 71% ticket deflection; $500K from a16z/Greylock/YC/Netflix competing with Intercom Fin for customer support AI workflow automation.

AI VisibilityBeta
Overall Score
D25
Category Rank
#18 of 68
AI Consensus
59%
Trend
stable
Per Platform
ChatGPT
33
Perplexity
19
Gemini
36

About

Duckie is a San Francisco-based AI customer support platform — backed by Y Combinator (W24) with $500,000 in funding from Y Combinator, Andreessen Horowitz, Greylock, KungHo Fund, Netflix, and 5 additional investors — providing customer support teams with an AI agent builder that translates existing support processes and workflows into predictable, reliable AI automation, achieving 80% reduction in resolution time and 71% ticket deflection for deployed teams. Founded in 2023 and targeting customer support leaders at growth-stage software companies, Duckie enables support teams to deploy AI agents in minutes without engineering dependency.

Full profile

AI Visibility Head-to-Head

87
Overall Score
25
#1
Category Rank
#18
82
AI Consensus
59
stable
Trend
stable
89
ChatGPT
33
92
Perplexity
19
91
Gemini
36
91
Claude
31
97
Grok
34

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