PolyAI vs ElevenLabs

Side-by-side comparison of AI visibility scores, market position, and capabilities

ElevenLabs leads in AI visibility (84 vs 52)
PolyAI logo

PolyAI

ChallengerEnterprise SaaS

AI Voice Agents for Contact Centers

Raised $86M Series D (Dec 2025) backed by NVIDIA. $200M+ total raised. 100+ enterprise clients in 45 languages. 2,000+ live deployments. Independently validated 391% ROI (Forrester).

AI VisibilityBeta
Overall Score
C52
Category Rank
#1 of 1
AI Consensus
68%
Trend
up
Per Platform
ChatGPT
51
Perplexity
47
Gemini
52

About

PolyAI is an enterprise voice AI platform that builds AI agents for inbound phone contact centers, deployed at 100+ global enterprises across 45 languages and 25+ countries. The company raised $86 million in Series D financing in December 2025, backed by NVIDIA NVentures, bringing total funding above $200 million. PolyAI's Agent Studio platform powers 2,000+ live enterprise deployments and has been independently validated by Forrester to deliver 391% ROI for contact center operators.

Full profile
ElevenLabs logo

ElevenLabs

ChallengerAI & Machine Learning

Voice AI

$500M Series D at $11B valuation (Feb 2026) — largest voice AI funding round ever. $330M ARR; 1M+ developers using the API. Enterprise customers: Deutsche Telekom, Revolut, Meta, Salesforce. Voices in 32 languages; real-time cloning from 1 second of audio.

AI VisibilityBeta
Overall Score
A84
Category Rank
#1 of 1
AI Consensus
64%
Trend
up
Per Platform
ChatGPT
79
Perplexity
89
Gemini
82

About

ElevenLabs was founded in 2022 by Piotr Dabkowski and Mati Staniszewski, two former Google and Palantir engineers who set out to break the language barrier using AI voice technology. The company specializes in AI-powered voice synthesis, cloning, and dubbing, enabling developers and enterprises to generate human-quality speech in over 30 languages. Its core technology combines deep learning models trained on massive speech datasets to produce natural-sounding voices indistinguishable from real humans.\n\nElevenLabs offers a suite of products including its flagship text-to-speech API, voice cloning tools, and an AI dubbing platform that localizes video content while preserving the speaker's original voice. Its products target a broad audience—from indie developers building audio apps to large enterprises deploying voice interfaces at scale. Key differentiators include ultra-low latency streaming synthesis, fine-grained voice customization, and a growing library of pre-built AI voices across accents and styles.\n\nElevenLabs has grown rapidly, surpassing $330M in annualized revenue and serving over 1 million developers. Enterprise clients include Deutsche Telekom, Spotify, and leading media companies. In February 2026, the company closed a $500M Series D at an $11B valuation, cementing its position as the market leader in AI voice. Its APIs power podcasts, audiobooks, video games, and customer service bots worldwide, making ElevenLabs the default infrastructure layer for AI-generated audio.

Full profile

AI Visibility Head-to-Head

52
Overall Score
84
#1
Category Rank
#1
68
AI Consensus
64
up
Trend
up
51
ChatGPT
79
47
Perplexity
89
52
Gemini
82
61
Claude
75
50
Grok
88

Capabilities & Ecosystem

Capabilities

Only PolyAI
AI Voice Agents for Contact Centers
Only ElevenLabs
Voice AI

Integrations

Only PolyAI
Only ElevenLabs

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