Kickserv vs Insightly
Side-by-side comparison of AI visibility scores, market position, and capabilities
Job Management Software for Small Service Businesses
Kickserv (ECI Software) offers affordable job management and invoicing for field service SMBs under 25 employees — HVAC, plumbing, electrical — replacing paper-based operations (Austin TX).
About
Kickserv is a job management and scheduling software platform for small field service businesses, providing online customer management, job scheduling, estimate and invoice creation, team dispatch, and payment collection tools in an accessible, affordably priced platform designed for service businesses with fewer than 25 employees. Headquartered in Austin, Texas, and acquired by ECI Software Solutions alongside FieldEdge, Kickserv targets the smallest tier of field service businesses — HVAC, plumbing, electrical, cleaning, and handyman companies — that are managing their operations with paper, spreadsheets, or basic tools and ready for their first dedicated service management software.\n\nKickserv's platform provides a customer database, job and estimate management, calendar-based scheduling and dispatching, mobile app for field technicians, customer communication tools including automated appointment reminders, and online payment collection. The platform is designed to be set up and operational quickly without extensive training or implementation services, catering to owner-operators and small business owners who need practical tools without complexity. QuickBooks integration keeps accounting records synchronized. Customer-facing features like online booking and automated appointment confirmation texts help small businesses deliver professional customer experiences competitive with larger service companies.\n\nAs part of ECI Software Solutions, Kickserv benefits from ECI's broader portfolio of small business software products and investment in product development. Kickserv competes with Jobber, Housecall Pro, and FieldComplete in the small field service business management market, positioning on simplicity and price accessibility. The ECI acquisition also creates opportunities for cross-selling to FieldEdge customers who need a lighter-weight option or to service businesses scaling through ECI's other vertical software products.
Insightly is a unified CRM platform combining sales pipeline, marketing automation, and project management for SMB and mid-market teams; raised $38M total; serves 25,000+ organizations in 175 countries; headquartered in San Francisco.
About
Insightly is a San Francisco-based software company founded in 2009 by Anthony Smith, offering a unified customer relationship management (CRM) platform designed for small and mid-sized businesses (SMB) and mid-market organizations. Unlike traditional CRMs that focus exclusively on sales pipeline management, Insightly integrates sales CRM, marketing automation, and project management into a single application — enabling sales, marketing, and delivery teams to manage the full customer lifecycle from initial lead capture through deal close and post-sale project delivery in one connected platform. The company serves over 25,000 organizations across 175 countries, spanning professional services, technology, manufacturing, and non-profit sectors.
AI Visibility Head-to-Head
Key Details
Capabilities & Ecosystem
Capabilities
Also Compare
Track AI Visibility in Real Time
Monitor how your brand performs across ChatGPT, Gemini, Perplexity, Claude, and Grok daily.