Kentik vs Duckie

Side-by-side comparison of AI visibility scores, market position, and capabilities

Kentik

ChallengerIT Infrastructure

Network Monitoring

SF network observability platform for cloud and hybrid environments. $80M raised, analyzes flow data at scale for ISPs, enterprises, and cloud providers.

About

Kentik is a San Francisco-based network observability platform founded in 2014 that provides telecommunications companies, internet service providers, cloud providers, and large enterprises with deep analytics over their network flow data at a scale that traditional network monitoring tools cannot match. Having raised $80M in funding, Kentik ingests billions of flow records (NetFlow, sFlow, IPFIX, BGP routing data, and cloud flow logs) per second and makes them instantly queryable through a high-performance analytics engine, enabling network engineering and operations teams to investigate performance issues, plan capacity, detect DDoS attacks, and understand traffic patterns across massive network footprints.

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Duckie

EmergingInfrastructure

IT Operations

SF YC W24 AI support agent builder at 80% resolution time reduction and 71% ticket deflection; $500K from a16z/Greylock/YC/Netflix competing with Intercom Fin for customer support AI workflow automation.

AI VisibilityBeta
Overall Score
D25
Category Rank
#18 of 68
AI Consensus
59%
Trend
stable
Per Platform
ChatGPT
33
Perplexity
19
Gemini
36

About

Duckie is a San Francisco-based AI customer support platform — backed by Y Combinator (W24) with $500,000 in funding from Y Combinator, Andreessen Horowitz, Greylock, KungHo Fund, Netflix, and 5 additional investors — providing customer support teams with an AI agent builder that translates existing support processes and workflows into predictable, reliable AI automation, achieving 80% reduction in resolution time and 71% ticket deflection for deployed teams. Founded in 2023 and targeting customer support leaders at growth-stage software companies, Duckie enables support teams to deploy AI agents in minutes without engineering dependency.

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