Jobber vs SAP Field Service Management
Side-by-side comparison of AI visibility scores, market position, and capabilities
$167.5M revenue 2024 (up from $143.2M 2023); 100K customers; 250K+ home service pros; 27M properties in 60+ countries; 671 employees; $83.8M funding; positive 2025 outlook; home services leader
About
Jobber was founded in 2011 in Edmonton, Canada, with a mission to help small home service businesses — landscapers, cleaners, plumbers, electricians, HVAC technicians — run more professionally and grow faster by giving them business management software purpose-built for their workflows. The company's founders identified that the home services sector was dramatically underserved by enterprise software vendors and that most small operators were managing their businesses through paper, spreadsheets, and consumer apps not designed for field work. Jobber's core technology integrates quoting, scheduling, dispatching, invoicing, payment collection, and client communication in a single mobile-first platform.\n\nJobber's platform covers the full customer lifecycle for home service businesses: online booking and quote requests, job scheduling and crew dispatch, GPS route optimization, time tracking, automated follow-up messages, online payment processing, and client history. The platform is designed for non-technical small business owners and their crews, with a mobile app that field workers use on-site and a web dashboard for office management. Jobber also offers a customer-facing portal where homeowners can approve quotes, make payments, and request repeat service — creating a professional experience that helps small operators compete with larger franchise services.\n\nJobber generated $167.5 million in revenue in 2024, up from $143.2 million in 2023, serving more than 100,000 customers and 250,000-plus home service professionals across more than 27 million properties in 60-plus countries. The company has raised $83.8 million in funding and employs 671 people. Jobber competes with ServiceTitan and Housecall Pro in the home services software market, differentiating through its SMB focus, ease of onboarding, and breadth of workflow coverage at a price point accessible to sole operators and small crews.
SAP (ETR: SAP) field service management at 12% market share with AI scheduling and HERE routing integration; ERP-native field service competing with Salesforce Field Service for enterprise technician dispatch in $5.64B FSM market.
About
SAP Field Service Management (SAP FSM) is the field service scheduling, dispatch, and technician management solution within SAP SE's (ETR: SAP) enterprise software portfolio — holding approximately 12% of the global Field Service Management market (12th of $5.64 billion in 2025, projected to reach $9.68 billion by 2030 at 11.39% CAGR) — providing enterprises with complex field technician workforces (utilities, telecommunications, industrial equipment, HVAC, medical devices) with AI-powered intelligent scheduling and optimization, mobile technician apps for work order management and parts lookup, real-time dispatch management, predictive maintenance integration, and customer communication tools. SAP FSM integrated HERE Technologies' routing and mapping capabilities in July 2024 to improve route optimization for multi-stop technician scheduling.
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