HubSpot vs Duckie

Side-by-side comparison of AI visibility scores, market position, and capabilities

HubSpot leads in AI visibility (80 vs 25)

HubSpot

LeaderCustomer Engagement & Success

SMB Marketing Automation

FY 2024: Revenue $2.63B (+21% YoY); 248,000 customers (+9,800 in Q4); $11,312 avg subscription revenue per customer; Q4 revenue $703.2M (+21%)

AI VisibilityBeta
Overall Score
A80
Category Rank
#1 of 1
AI Consensus
59%
Trend
stable
Per Platform
ChatGPT
90
Perplexity
81
Gemini
80

About

HubSpot is an inbound marketing, sales, and customer service platform that provides CRM, marketing automation, content management, and analytics tools for small to mid-sized businesses. The company serves marketing and sales teams who want to attract, engage, and delight customers through personalized, data-driven interactions across the customer lifecycle. HubSpot has established itself as a leader in the SMB market through its freemium model, user-friendly interface, comprehensive educational resources, and integrated suite of tools that help businesses grow by focusing on helpful, customer-centric strategies.

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Duckie

EmergingInfrastructure

IT Operations

SF YC W24 AI support agent builder at 80% resolution time reduction and 71% ticket deflection; $500K from a16z/Greylock/YC/Netflix competing with Intercom Fin for customer support AI workflow automation.

AI VisibilityBeta
Overall Score
D25
Category Rank
#18 of 68
AI Consensus
59%
Trend
stable
Per Platform
ChatGPT
33
Perplexity
19
Gemini
36

About

Duckie is a San Francisco-based AI customer support platform — backed by Y Combinator (W24) with $500,000 in funding from Y Combinator, Andreessen Horowitz, Greylock, KungHo Fund, Netflix, and 5 additional investors — providing customer support teams with an AI agent builder that translates existing support processes and workflows into predictable, reliable AI automation, achieving 80% reduction in resolution time and 71% ticket deflection for deployed teams. Founded in 2023 and targeting customer support leaders at growth-stage software companies, Duckie enables support teams to deploy AI agents in minutes without engineering dependency.

Full profile

AI Visibility Head-to-Head

80
Overall Score
25
#1
Category Rank
#18
59
AI Consensus
59
stable
Trend
stable
90
ChatGPT
33
81
Perplexity
19
80
Gemini
36
82
Claude
31
71
Grok
34

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