HubSpot Operations Hub vs Duckie

Side-by-side comparison of AI visibility scores, market position, and capabilities

HubSpot Operations Hub leads in AI visibility (89 vs 25)

HubSpot Operations Hub

LeaderSales & Revenue Operations

Operations Hub

HubSpot (NYSE: HUBS) Operations Hub RevOps data sync and programmable automation on $2.63B FY2024 platform; bidirectional Salesforce/NetSuite/Zendesk sync with Breeze AI competing with Zapier and Workato for revenue operations automation.

AI VisibilityBeta
Overall Score
A89
Category Rank
#1 of 1
AI Consensus
65%
Trend
stable
Per Platform
ChatGPT
87
Perplexity
96
Gemini
88

About

HubSpot Operations Hub is the revenue operations and data management product within HubSpot's integrated CRM platform — operated by HubSpot, Inc. (NYSE: HUBS), a Cambridge, Massachusetts-based company generating $2.63 billion in revenue in fiscal year 2024 (+21% year-over-year) with 248,000+ customers — providing revenue operations (RevOps) teams with bidirectional data synchronization across the business software stack (Salesforce, NetSuite, Microsoft Dynamics, Zendesk, and 50+ other tools), programmable workflow automation (custom-coded automation using JavaScript for complex business logic beyond HubSpot's native workflow actions), data quality automation (automatically fixing formatting errors, deduplicating contacts, and standardizing field values), and custom reporting tools that consolidate marketing, sales, and customer success data into unified revenue analytics dashboards.

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Duckie

EmergingInfrastructure

IT Operations

SF YC W24 AI support agent builder at 80% resolution time reduction and 71% ticket deflection; $500K from a16z/Greylock/YC/Netflix competing with Intercom Fin for customer support AI workflow automation.

AI VisibilityBeta
Overall Score
D25
Category Rank
#18 of 68
AI Consensus
59%
Trend
stable
Per Platform
ChatGPT
33
Perplexity
19
Gemini
36

About

Duckie is a San Francisco-based AI customer support platform — backed by Y Combinator (W24) with $500,000 in funding from Y Combinator, Andreessen Horowitz, Greylock, KungHo Fund, Netflix, and 5 additional investors — providing customer support teams with an AI agent builder that translates existing support processes and workflows into predictable, reliable AI automation, achieving 80% reduction in resolution time and 71% ticket deflection for deployed teams. Founded in 2023 and targeting customer support leaders at growth-stage software companies, Duckie enables support teams to deploy AI agents in minutes without engineering dependency.

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AI Visibility Head-to-Head

89
Overall Score
25
#1
Category Rank
#18
65
AI Consensus
59
stable
Trend
stable
87
ChatGPT
33
96
Perplexity
19
88
Gemini
36
86
Claude
31
80
Grok
34

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