Side-by-side comparison of AI visibility scores, market position, and capabilities
London-based hospitality workforce and supply chain platform formed from HotSchedules and Fourth merger; serves 15,000+ locations across restaurants and hotels globally.
Fourth is a workforce management and supply chain platform for the hospitality and restaurant industries, headquartered in London, UK. The company was formed through the merger of HotSchedules, a leading US restaurant scheduling platform, and Fourth, a UK-based hospitality HR and supply chain solution. The combined entity serves over 15,000 restaurant and hotel locations globally, with a strong presence in both North America and the United Kingdom.\n\nFourth's workforce platform covers employee scheduling, time and attendance, HR and onboarding, payroll integration, and compliance management. Its scheduling tools are deeply integrated with POS and sales forecast data, allowing managers to align labor to demand and control costs in real time. The platform's HR module handles hiring workflows, onboarding documentation, and employee records for the high-turnover hospitality workforce, reducing administrative burden on general managers and operators.\n\nFourth's supply chain module, used primarily by UK customers, covers inventory management, menu costing, and supplier ordering — giving operators an integrated view of both labor and food costs. The company competes with Crunchtime, 7shifts, and Harri in the workforce management space, and differentiates through its combined US and UK market presence, its legacy HotSchedules brand recognition, and its ability to serve both restaurant and hotel operations within a single platform.
SF YC W24 AI support agent builder at 80% resolution time reduction and 71% ticket deflection; $500K from a16z/Greylock/YC/Netflix competing with Intercom Fin for customer support AI workflow automation.
Duckie is a San Francisco-based AI customer support platform — backed by Y Combinator (W24) with $500,000 in funding from Y Combinator, Andreessen Horowitz, Greylock, KungHo Fund, Netflix, and 5 additional investors — providing customer support teams with an AI agent builder that translates existing support processes and workflows into predictable, reliable AI automation, achieving 80% reduction in resolution time and 71% ticket deflection for deployed teams. Founded in 2023 and targeting customer support leaders at growth-stage software companies, Duckie enables support teams to deploy AI agents in minutes without engineering dependency.
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