FieldEdge vs ServiceMax
Side-by-side comparison of AI visibility scores, market position, and capabilities
Constellation Software-owned FSM platform for HVAC, plumbing, and electrical contractors with dispatching, mobile apps, and QuickBooks integration; competing with ServiceTitan for trades contractor management.
About
FieldEdge is a Fort Lauderdale-based field service management (FSM) software platform designed specifically for HVAC, plumbing, and electrical contractors — providing dispatching, scheduling, technician mobile apps, invoicing, customer relationship management, and QuickBooks integration to help service contractor businesses manage their operations from call intake to payment collection. Owned by Constellation Software (TSX: CSU), a Canadian software conglomerate that acquires and operates vertical market software companies, FieldEdge serves thousands of residential and commercial service contractors across the US.
PTC (NASDAQ: PTC) asset-centric field service platform acquired for $1.46B in 2023 at ~$160M ARR; IDC Manufacturing FSM Leader 2024 serving Siemens and GE Healthcare competing with Salesforce Field Service for industrial equipment service management.
About
ServiceMax is a Pleasanton, California-based field service management (FSM) platform — acquired by PTC Inc. (NASDAQ: PTC) in January 2023 for $1.46 billion, a strategic bet that field service software and industrial IoT would converge — providing asset-centric service management for manufacturers, utilities, and service organizations managing complex capital equipment through work order management, installed base tracking, preventive and predictive maintenance scheduling, spare parts logistics, and technician productivity tools. Operating with approximately $160 million ARR post-acquisition and serving customers including Siemens, GE Healthcare, and Philips, ServiceMax is positioned as a leader in the manufacturing and industrial field service management market, recognized as an IDC Leader in Manufacturing Field Service Management in 2024.
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