Egencia vs Certinia
Side-by-side comparison of AI visibility scores, market position, and capabilities
Enterprise corporate travel platform combining Expedia technology with American Express Global Business Travel services. Bellevue WA, part of Amex GBT.
About
Egencia is a corporate travel management company and technology platform that was built on Expedia's travel technology infrastructure and later integrated into American Express Global Business Travel (Amex GBT), creating one of the most powerful corporate travel capabilities in the market. Originally founded as Expedia Corporate Travel in 2002 and rebranded as Egencia, the company was sold to Amex GBT in 2021, combining Egencia's technology-forward online booking platform with Amex GBT's enterprise service capabilities and supplier relationships to serve the largest global corporations.\n\nEgencia's platform provides an online booking tool with access to comprehensive air, hotel, and car rental inventory, policy management, approval workflows, traveler tracking, and travel analytics. The platform's user experience, informed by Expedia's consumer travel expertise, has generally been regarded as more modern and intuitive than legacy corporate booking tools. Egencia serves clients ranging from mid-market companies to large enterprises, providing a managed travel solution with both self-service technology and access to Amex GBT's global service infrastructure.\n\nAs part of Amex GBT, Egencia benefits from Amex GBT's scale as one of the world's largest travel management companies, including its supplier negotiating leverage, global service centers, and premium corporate travel products. The integration has allowed Amex GBT to serve a broader range of company sizes and travel complexity levels, with Egencia handling more technology-forward, mid-market accounts and Amex GBT's full-service offering serving the most complex global enterprise programs.
Salesforce-native ERP and PSA platform for services businesses; unified financials, project delivery, and revenue recognition built on Salesforce infrastructure.
About
Certinia (formerly FinancialForce) is a cloud ERP and professional services automation (PSA) platform built natively on Salesforce, enabling services-centric businesses to manage financials, project delivery, workforce planning, and customer success in a single unified system. Founded in 2009 as FinancialForce by Salesforce Ventures and Unit4, the company rebranded to Certinia in 2023 to signal its broader platform vision beyond finance. Headquartered in San Francisco and serving over 1,400 customers globally, Certinia targets professional services firms, consulting practices, and technology companies that run their entire business on Salesforce CRM.
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