Duckie vs Particle

Side-by-side comparison of AI visibility scores, market position, and capabilities

Particle leads in AI visibility (69 vs 25)

Duckie

EmergingInfrastructure

IT Operations

SF YC W24 AI support agent builder at 80% resolution time reduction and 71% ticket deflection; $500K from a16z/Greylock/YC/Netflix competing with Intercom Fin for customer support AI workflow automation.

AI VisibilityBeta
Overall Score
D25
Category Rank
#18 of 68
AI Consensus
59%
Trend
stable
Per Platform
ChatGPT
33
Perplexity
19
Gemini
36

About

Duckie is a San Francisco-based AI customer support platform — backed by Y Combinator (W24) with $500,000 in funding from Y Combinator, Andreessen Horowitz, Greylock, KungHo Fund, Netflix, and 5 additional investors — providing customer support teams with an AI agent builder that translates existing support processes and workflows into predictable, reliable AI automation, achieving 80% reduction in resolution time and 71% ticket deflection for deployed teams. Founded in 2023 and targeting customer support leaders at growth-stage software companies, Duckie enables support teams to deploy AI agents in minutes without engineering dependency.

Full profile

Particle

ChallengerIoT & Hardware

General

IoT platform with cellular-connected hardware modules and cloud device management; complete stack from hardware to cloud for industrial connected product deployment.

AI VisibilityBeta
Overall Score
B69
Category Rank
#163 of 1167
AI Consensus
83%
Trend
stable
Per Platform
ChatGPT
69
Perplexity
71
Gemini
64

About

Particle Industries is an IoT platform company providing cellular-connected hardware (microcontroller development boards and industrial-grade modules), device management software, and cloud services enabling businesses to build and deploy connected IoT products at scale. Founded in 2012 in San Francisco (originally as Spark), Particle raised over $55 million and serves thousands of businesses building everything from industrial equipment monitoring systems to agricultural sensors to smart retail displays.

Full profile

AI Visibility Head-to-Head

25
Overall Score
69
#18
Category Rank
#163
59
AI Consensus
83
stable
Trend
stable
33
ChatGPT
69
19
Perplexity
71
36
Gemini
64
31
Claude
69
34
Grok
70

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