Side-by-side comparison of AI visibility scores, market position, and capabilities
SF YC W24 AI support agent builder at 80% resolution time reduction and 71% ticket deflection; $500K from a16z/Greylock/YC/Netflix competing with Intercom Fin for customer support AI workflow automation.
Duckie is a San Francisco-based AI customer support platform — backed by Y Combinator (W24) with $500,000 in funding from Y Combinator, Andreessen Horowitz, Greylock, KungHo Fund, Netflix, and 5 additional investors — providing customer support teams with an AI agent builder that translates existing support processes and workflows into predictable, reliable AI automation, achieving 80% reduction in resolution time and 71% ticket deflection for deployed teams. Founded in 2023 and targeting customer support leaders at growth-stage software companies, Duckie enables support teams to deploy AI agents in minutes without engineering dependency.
IoT application enablement platform with workflow automation and real-time dashboards; device management and edge computing for industrial and enterprise connected product applications.
Losant is an IoT application enablement platform providing connectivity, data collection, visualization, and workflow automation infrastructure for industrial and enterprise IoT applications. Founded in 2015 in Cincinnati, Ohio and bootstrapped to profitability before raising external funding, Losant serves manufacturers, utilities, and technology companies building connected product and industrial monitoring solutions that require reliable device management and real-time data processing.
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