Crumbl Cookies vs Shake Shack

Side-by-side comparison of AI visibility scores, market position, and capabilities

Shake Shack leads in AI visibility (75 vs 31)
Crumbl Cookies logo

Crumbl Cookies

EmergingFast Casual & QSR

Dessert Chain

Privately held bakery chain | Viral growth on social media | Expansion across North America | Premium cookies delivery model | Post-pandemic growth leader

AI VisibilityBeta
Overall Score
D31
Category Rank
#1 of 1
AI Consensus
52%
Trend
up
Per Platform
ChatGPT
39
Perplexity
36
Gemini
23

About

Crumbl Cookies is a premium cookie chain founded in 2017 in Logan, Utah by cousins Jason McGowan and Sawyer Hemsley, who built the company's concept around a rotating weekly menu of specialty cookies and an unapologetically social-media-native brand identity. The founding story emphasizes a trial-and-error baking journey that resonated with the brand's "made from scratch" positioning, and the company grew from a single location to a national chain almost entirely through TikTok, Instagram, and YouTube content — a distribution strategy that made Crumbl one of the most-followed food brands on social media before most Americans had heard of it. The signature pink box and weekly menu reveal became recurring cultural moments in foodie communities online.\n\nCrumbl operates through a franchise model with 1,000+ locations across North America, offering a menu of six rotating specialty cookies each week alongside its always-available classic pink sugar cookie and milk chocolate chip cookie. Cookies are larger than standard portions — designed to be shared or consumed as a premium treat — and are sold individually or in box sets of 4 or 12. Crumbl also operates a delivery-focused business model, with a significant share of orders placed through its app for same-day local delivery, which differentiates it from traditional bakery retail that relies on foot traffic. The app is one of the highest-rated food ordering apps in the App Store.\n\nCrumbl remains privately held and does not disclose revenue, but the company's rapid franchisee expansion — one of the fastest in food service history — and its reported legal disputes over franchise terms and intellectual property suggest substantial system-wide sales volume. The brand has spawned numerous imitators in the viral cookie category and faces increasing competition from both national copycats and regional premium bakery chains. Crumbl's core competitive advantage remains its weekly menu mechanic, which drives habitual app engagement and repeat visits at a cadence no other cookie brand has replicated.

Full profile
Shake Shack logo

Shake Shack

LeaderFast Casual & QSR

Burger Chain

Premium fast-casual burger chain with $1.2B system sales; Danny Meyer culinary heritage with humanely raised beef, seasonal shakes, and global licensed expansion.

AI VisibilityBeta
Overall Score
B75
Category Rank
#3 of 5
AI Consensus
51%
Trend
up
Per Platform
ChatGPT
70
Perplexity
74
Gemini
85

About

Shake Shack is a fast-casual burger restaurant chain known for its premium beef burgers, crinkle-cut fries, hand-spun milkshakes, and craft beer, serving approximately 550 locations globally across company-operated and licensed restaurants. Founded in 2001 by restaurateur Danny Meyer in New York City's Madison Square Park and publicly listed on NYSE since 2015, Shake Shack has expanded beyond its New York street food roots to become a global fast-casual brand generating approximately $1.2 billion in annual system sales.

Full profile

AI Visibility Head-to-Head

31
Overall Score
75
#1
Category Rank
#3
52
AI Consensus
51
up
Trend
up
39
ChatGPT
70
36
Perplexity
74
23
Gemini
85
22
Claude
69
36
Grok
86

Key Details

Category
Dessert Chain
Burger Chain
Tier
Emerging
Leader
Entity Type
brand
company

Capabilities & Ecosystem

Capabilities

Only Crumbl Cookies
Dessert Chain
Only Shake Shack
Burger Chain
Shake Shack is classified as company.

Track AI Visibility in Real Time

Monitor how your brand performs across ChatGPT, Gemini, Perplexity, Claude, and Grok daily.