Craft Docs vs Duckie

Side-by-side comparison of AI visibility scores, market position, and capabilities

Craft Docs

GrowthProductivity

Document Creation App

Native document editor for Mac and iOS with a beautiful design, block-based editing, and collaboration features.

About

Craft is a Budapest-based document creation company that develops a native Mac and iOS document editor designed to be the most beautiful and functional personal and team document tool for Apple platform users. The app combines block-based editing with a design quality that feels native to Apple's ecosystem, supporting rich text, tables, images, embeds, internal document links, and nested pages. Craft occupies a unique position as the premium Apple-native alternative to Notion — providing the collaboration and knowledge management features of modern team wikis with the polish and performance of a native app rather than an Electron wrapper. The editor's smart connections feature automatically links related documents based on content, creating a personal knowledge graph. Craft offers both personal and team subscriptions. Founded in 2020 in Hungary, Craft raised over $27M from investors including Bessemer Venture Partners and has been featured repeatedly by Apple as an App of the Year. It competes with Notion, Obsidian, and Apple Notes in the personal and team knowledge management market.

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Duckie

EmergingInfrastructure

IT Operations

SF YC W24 AI support agent builder at 80% resolution time reduction and 71% ticket deflection; $500K from a16z/Greylock/YC/Netflix competing with Intercom Fin for customer support AI workflow automation.

AI VisibilityBeta
Overall Score
D25
Category Rank
#18 of 68
AI Consensus
59%
Trend
stable
Per Platform
ChatGPT
33
Perplexity
19
Gemini
36

About

Duckie is a San Francisco-based AI customer support platform — backed by Y Combinator (W24) with $500,000 in funding from Y Combinator, Andreessen Horowitz, Greylock, KungHo Fund, Netflix, and 5 additional investors — providing customer support teams with an AI agent builder that translates existing support processes and workflows into predictable, reliable AI automation, achieving 80% reduction in resolution time and 71% ticket deflection for deployed teams. Founded in 2023 and targeting customer support leaders at growth-stage software companies, Duckie enables support teams to deploy AI agents in minutes without engineering dependency.

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