Concur vs Kindful

About

Concur Technologies (SAP Concur) is the world's largest travel and expense management software platform — providing corporate travel booking, expense report automation, invoice processing, and travel risk management for enterprise companies and mid-market organizations worldwide. Acquired by SAP in 2014 for $8.3 billion and headquartered in Bellevue, Washington, SAP Concur serves approximately 55,000 companies in 150+ countries and processes over $55 billion in annual corporate spend. The Concur brand is now part of SAP's broader Business Technology Platform and S/4HANA ecosystem.\n\nConcur's core products include Concur Travel (online booking for flights, hotels, and rental cars within policy and integrated with corporate negotiated rates), Concur Expense (automated expense reporting where employees photograph receipts, and AI/ML extracts data and applies policy rules), and Concur Invoice (AP automation for supplier invoice processing). The TripIt service (consolidated travel itinerary management) and Hipmunk (travel search) are additional consumer-facing products in the Concur portfolio.\n\nIn 2025, SAP Concur competes with Navan (formerly TripActions, combining travel and expense), Brex (corporate cards and expense), Expensify, Chrome River (Emburse), and Coupa Pay for corporate travel and expense management. The T&E market has been disrupted by Navan's unified travel booking + corporate card approach that provides a more modern user experience than Concur's older interface. SAP Concur's advantage is its global scale, deep SAP ERP integration (for companies running S/4HANA, Concur is the natural T&E complement), and coverage of complex multinational policy and tax requirements. The 2025 strategy focuses on Intelligent Spend Management (connecting Concur T&E with SAP Ariba procurement and SAP vendor invoice for total spend visibility), AI-powered expense audit, and improving the user experience to compete with modern alternatives.