Side-by-side comparison of AI visibility scores, market position, and capabilities
Progress Software (NASDAQ: PRGS) infrastructure automation platform for DevSecOps; acquired 2020 for $220M at $70M ARR — Chef Infra, InSpec, and Habitat competing with Ansible and HashiCorp for enterprise configuration management.
Chef is a Seattle-based infrastructure automation and configuration management platform — acquired by Progress Software (NASDAQ: PRGS) in October 2020 for $220 million cash, representing a 3x revenue multiple on $70 million ARR with 95% recurring subscription revenue — providing DevSecOps automation tools including Chef Infra (infrastructure configuration-as-code), Chef InSpec (compliance automation and security policy enforcement), Chef Habitat (application build, deploy, and runtime automation), and Chef Automate (enterprise dashboard for compliance and infrastructure visibility). Founded in 2008 by Adam Jacob and now operating as Chef by Progress within Progress Software's DevOps portfolio alongside Telerik, Kinvey, and OpenEdge.
SF YC W24 AI support agent builder at 80% resolution time reduction and 71% ticket deflection; $500K from a16z/Greylock/YC/Netflix competing with Intercom Fin for customer support AI workflow automation.
Duckie is a San Francisco-based AI customer support platform — backed by Y Combinator (W24) with $500,000 in funding from Y Combinator, Andreessen Horowitz, Greylock, KungHo Fund, Netflix, and 5 additional investors — providing customer support teams with an AI agent builder that translates existing support processes and workflows into predictable, reliable AI automation, achieving 80% reduction in resolution time and 71% ticket deflection for deployed teams. Founded in 2023 and targeting customer support leaders at growth-stage software companies, Duckie enables support teams to deploy AI agents in minutes without engineering dependency.
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