Side-by-side comparison of AI visibility scores, market position, and capabilities
Bonterra launched Que, a full agentic AI platform for nonprofits, and acquired CSR platform Deed in March 2026 to dominate the social good software market.
Bonterra was formed in 2021 through the consolidation of several leading nonprofit technology companies — including CyberGrants, EveryAction, Network for Good, and Social Solutions — backed by private equity firm Apax Partners. The combined entity positions itself as the second-largest and fastest-growing social good software company in the world, serving over 19,000 customers including more than 15,000 nonprofit organizations and over 50% of Fortune 100 companies through their corporate social responsibility programs. Its product suite covers fundraising, case management, volunteer management, and CSR platforms.
SF YC W24 AI support agent builder at 80% resolution time reduction and 71% ticket deflection; $500K from a16z/Greylock/YC/Netflix competing with Intercom Fin for customer support AI workflow automation.
Duckie is a San Francisco-based AI customer support platform — backed by Y Combinator (W24) with $500,000 in funding from Y Combinator, Andreessen Horowitz, Greylock, KungHo Fund, Netflix, and 5 additional investors — providing customer support teams with an AI agent builder that translates existing support processes and workflows into predictable, reliable AI automation, achieving 80% reduction in resolution time and 71% ticket deflection for deployed teams. Founded in 2023 and targeting customer support leaders at growth-stage software companies, Duckie enables support teams to deploy AI agents in minutes without engineering dependency.
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