Atera vs Duckie

Side-by-side comparison of AI visibility scores, market position, and capabilities

Atera leads in AI visibility (31 vs 25)

Atera

EmergingIT Operations & Observability

RMM

Tel Aviv all-in-one MSP RMM platform with per-technician pricing serving 12,000+ providers; $77M General Atlantic-backed competing with NinjaRMM and ConnectWise for managed IT service provider tooling.

AI VisibilityBeta
Overall Score
D31
Category Rank
#2 of 2
AI Consensus
71%
Trend
stable
Per Platform
ChatGPT
28
Perplexity
39
Gemini
33

About

Atera is a Tel Aviv-based remote monitoring and management (RMM) platform designed exclusively for managed service providers (MSPs) and IT departments — providing remote access, automated patch management, network monitoring, helpdesk ticketing, billing integration, and reporting in a single platform with a per-technician pricing model rather than the per-device pricing that traditional RMM platforms use. Founded in 2016 by Gil Pekelman and Oshri Even Zur and backed with $77 million raised from General Atlantic, Atera serves 12,000+ MSPs globally — enabling small and growing IT service businesses to manage hundreds of client endpoints from a single dashboard without the complex licensing math of per-device competitors.

Full profile

Duckie

EmergingInfrastructure

IT Operations

SF YC W24 AI support agent builder at 80% resolution time reduction and 71% ticket deflection; $500K from a16z/Greylock/YC/Netflix competing with Intercom Fin for customer support AI workflow automation.

AI VisibilityBeta
Overall Score
D25
Category Rank
#18 of 68
AI Consensus
59%
Trend
stable
Per Platform
ChatGPT
33
Perplexity
19
Gemini
36

About

Duckie is a San Francisco-based AI customer support platform — backed by Y Combinator (W24) with $500,000 in funding from Y Combinator, Andreessen Horowitz, Greylock, KungHo Fund, Netflix, and 5 additional investors — providing customer support teams with an AI agent builder that translates existing support processes and workflows into predictable, reliable AI automation, achieving 80% reduction in resolution time and 71% ticket deflection for deployed teams. Founded in 2023 and targeting customer support leaders at growth-stage software companies, Duckie enables support teams to deploy AI agents in minutes without engineering dependency.

Full profile

AI Visibility Head-to-Head

31
Overall Score
25
#2
Category Rank
#18
71
AI Consensus
59
stable
Trend
stable
28
ChatGPT
33
39
Perplexity
19
33
Gemini
36
32
Claude
31
39
Grok
34

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