Aircall vs 100ms
Side-by-side comparison of AI visibility scores, market position, and capabilities
Paris-based cloud phone system with deep CRM integration for SMB sales and support teams; $226M raised competing with Dialpad and RingCentral for modern call center infrastructure.
About
Aircall is a Paris-based cloud business phone system and call center software designed for modern sales and customer support teams — providing VoIP calling, call routing, IVR (interactive voice response), call recording, real-time analytics, and deep CRM integrations (Salesforce, HubSpot, Zendesk, Intercom, Pipedrive) that enable teams to make and receive calls from anywhere while keeping all conversation data synchronized in their customer records. Founded in 2014 and backed by Goldman Sachs, Draper Esprit, and Balderton Capital with over $226 million raised, Aircall serves 13,000+ companies globally with a cloud-native phone system that replaces traditional PBX hardware.
100ms is a live audio/video infrastructure platform with SDKs for React, iOS, Android, and Flutter, providing programmable rooms, recording, and live streaming for web and mobile apps.
About
100ms is a live audio and video infrastructure platform that provides developers with SDKs and APIs for embedding real-time communication features — video rooms, audio spaces, live streams, and recording — into web and mobile applications. The platform is designed around a room-based model where developers programmatically create, configure, and manage video rooms through a REST API, with client SDKs for React, iOS, Android, Flutter, and React Native handling the media layer. This abstraction allows teams to build fully custom video experiences with their own UI without dealing with WebRTC internals, TURN server management, or media server infrastructure.
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