360dialog vs Aircall

Side-by-side comparison of AI visibility scores, market position, and capabilities

360dialog

GrowthCommunications Technology

WhatsApp Business API Provider

360dialog is a WhatsApp Business API provider and Meta Business Solution Partner enabling agencies and ISVs to build WhatsApp messaging products for end clients globally.

About

360dialog is a Berlin and São Paulo-based WhatsApp Business API provider and Meta Business Solution Partner that serves as the connectivity and billing intermediary between Meta's WhatsApp Business Platform and the software companies, agencies, and enterprises that build products and services on top of WhatsApp messaging. Founded in 2016, 360dialog recognized early that WhatsApp Business API access required a Meta-certified BSP (Business Solution Provider) to process onboarding, manage business account verification, provision WABA (WhatsApp Business Account) configurations, and handle billing for the per-conversation pricing that Meta charges for WhatsApp Business API usage — a set of operational and compliance requirements that most software companies building WhatsApp features preferred to delegate to a specialist rather than navigate directly with Meta.

Full profile

Aircall

EmergingCommunications

Cloud Call Center

Paris-based cloud phone system with deep CRM integration for SMB sales and support teams; $226M raised competing with Dialpad and RingCentral for modern call center infrastructure.

AI VisibilityBeta
Overall Score
D27
Category Rank
#1 of 1
AI Consensus
58%
Trend
stable
Per Platform
ChatGPT
37
Perplexity
19
Gemini
24

About

Aircall is a Paris-based cloud business phone system and call center software designed for modern sales and customer support teams — providing VoIP calling, call routing, IVR (interactive voice response), call recording, real-time analytics, and deep CRM integrations (Salesforce, HubSpot, Zendesk, Intercom, Pipedrive) that enable teams to make and receive calls from anywhere while keeping all conversation data synchronized in their customer records. Founded in 2014 and backed by Goldman Sachs, Draper Esprit, and Balderton Capital with over $226 million raised, Aircall serves 13,000+ companies globally with a cloud-native phone system that replaces traditional PBX hardware.

Full profile

Track AI Visibility in Real Time

Monitor how your brand performs across ChatGPT, Gemini, Perplexity, Claude, and Grok daily.