Company Overview
About Weave
Weave is a customer communication and engagement platform serving small and medium-sized healthcare practices including dental, optometry, veterinary, and medical offices. Founded in 2008 and headquartered in Lehi, Utah, Weave combines a VoIP phone system with patient communication tools — appointment reminders, recall campaigns, two-way texting, online review requests, and digital forms — into a single integrated platform. The company went public on the NYSE in November 2021.
Business Model & Competitive Advantage
Weave's platform integrates with over 100 practice management software systems, pulling patient data to enable personalized automated outreach. When a patient calls, Weave instantly surfaces their appointment history, treatment notes, and outstanding balance on the front-desk screen, a feature that dramatically reduces call handle times. By 2024, Weave serves over 27,000 practices and 500,000+ healthcare professionals, generating approximately $170M in annual recurring revenue.
Competitive Landscape 2025–2026
In 2025, Weave has expanded its platform to include payment processing (Weave Payments), online scheduling, telehealth tools, and digital intake forms, transforming from a communications tool into a broader practice operations platform. The company faces competition from legacy phone systems and newer challengers like Solutionreach and PatientPop. Weave's 2025 strategy centers on AI-powered features including automated appointment scheduling agents and patient satisfaction analytics, deepening its position as essential infrastructure for independent healthcare practices.
Open Positions
Reddit Discussions
Key Differentiators
Emerging Innovator
Weave is an emerging player bringing innovative solutions to the Healthcare market.
Frequently Asked Questions
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