Weave

A patient calls your practice and asks if you have time to see them today. You don’t want to say no and risk damaging the patient relationship, but you also know that a last-minute appointment will throw off the entire day’s schedule. Alternatively, a patient cancels their appointment just 15 minutes before they were supposed...

Material Event filed 2026-10-22

One thing that probably wasn’t part of your clinical education: small business management. Here’s how to take the right steps toward running a dental practice that’s profitable. When Dr. Joshua Austin (DDS, MAGD) opened his dental practice in San Antonio, Texas, in 2009, his business knowledge was a bit limited. “I’d say it was in...

Missed appointments create a ripple effect that costs your practice revenue and creates clinical risks. But you may struggle to prevent this common problem, believing that it is simply an unavoidable part of running a healthcare practice. In reality, most missed appointments are preventable with the right combination of reminders and patient communication. Read ahead...

Is your medical practice losing appointment opportunities to frequent missed calls? You may feel like you are doing everything you can to keep up with inbound calls, yet high patient volumes and front desk workloads keep you from answering calls consistently. Virtual receptionists may be a practical solution. These platforms ensure that every patient inquiry...

Your receptionist team is the first point of contact for new and existing patients who enter your practice. They answer calls, help schedule appointments, manage billing, and provide a range of other services. Because healthcare receptionists are essential, they often feel overworked and overburdened, as they are relied on for an ever-growing range of tasks....

Patient verification involves confirming a patient’s identity to help validate their insurance coverage. This is an important process for every patient who visits your practice, but it can also be time consuming and prone to error. Many healthcare practices are switching to patient verification automation tools that replace manual workflows with faster, more accurate checks....

Your healthcare practice handles a wide range of administrative processes each day to move patients through the care and billing cycle. One important process is patient insurance verification, which involves confirming a patient’s coverage before their appointment. Inaccurate or incomplete patient insurance information is one of the leading causes of claim denials. Most errors in...

Dental claim denials pull your staff’s attention away from other pressing administrative tasks and patient care, creating bottlenecks and other workflow issues. But denials are one of the most common and costly challenges that any small dental practice can expect to face. For each claim denied in your practice, your staff must investigate the denial...

When insurance claims are denied, your practice wastes time correcting issues and resubmitting. Taking steps to prevent denied claims is important, but knowing where to start can be overwhelming. Often, denied insurance claims arise from errors in the claim details, coverage issues, and failures to follow payer-specific procedures. Denials also differ from rejections, as they...

Insurance claim denials pose a significant burden to small healthcare practices like yours. They cost time and revenue to correct and sometimes lead to a permanent loss of reimbursement. Why would insurance deny a claim? Many claim denials arise from preventable front-end errors in patient verification, coding, documentation, and authorization that you can address through...