Company Overview
About Weave
Weave is a customer communication and engagement platform serving small and medium-sized healthcare practices including dental, optometry, veterinary, and medical offices. Founded in 2008 and headquartered in Lehi, Utah, Weave combines a VoIP phone system with patient communication tools — appointment reminders, recall campaigns, two-way texting, online review requests, and digital forms — into a single integrated platform. The company went public on the NYSE in November 2021.
Business Model & Competitive Advantage
Weave's platform integrates with over 100 practice management software systems, pulling patient data to enable personalized automated outreach. When a patient calls, Weave instantly surfaces their appointment history, treatment notes, and outstanding balance on the front-desk screen, a feature that dramatically reduces call handle times. By 2024, Weave serves over 27,000 practices and 500,000+ healthcare professionals, generating approximately $170M in annual recurring revenue.
Competitive Landscape 2025–2026
In 2025, Weave has expanded its platform to include payment processing (Weave Payments), online scheduling, telehealth tools, and digital intake forms, transforming from a communications tool into a broader practice operations platform. The company faces competition from legacy phone systems and newer challengers like Solutionreach and PatientPop. Weave's 2025 strategy centers on AI-powered features including automated appointment scheduling agents and patient satisfaction analytics, deepening its position as essential infrastructure for independent healthcare practices.
Recent Activity
View all →For decades, voicemail technology has allowed callers to leave a message for recipients who aren’t able to pick up. However, busy healthcare teams don’t always have time to listen to a backlog of audio messages. That’s why many practices are taking advantage of voicemail transcription solutions. This technology is quickly becoming a staple in all...
Abhi Sharma, Chief Technology Officer at Weave Artificial intelligence can play a transformative role in growing a successful dentistry practice, but only if it is implemented with the same rigor applied to patient care. The market is moving fast. The AI-in-dentistry sector was valued at roughly $460 million in 2024 and is projected to surpass...
Say someone needs to get in touch with their doctor’s office about an upcoming appointment or test results, or even to return a missed phone call. Getting the answers they need could take even longer if front desk teams aren’t immediately available. That’s why so many practices are adopting voice assistant AI systems. This technology...
When patients come in for a consultation or check-up, they often spend more time in the waiting room than in the exam room, indicating that the practitioner is running behind schedule. Understanding this patient experience is vital. This guide will outline common delays impacting healthcare teams, detail how staff can respond to these situations, and...
For many people, their primary care doctor isn’t the only healthcare provider they rely on. Staying healthy may require trips to see specialists like dermatologists, gynecologists, or oncologists. They may even see other treating physicians if they end up in the hospital. Providers across all organizations need healthcare interoperability solutions to enhance patient outcomes. Disconnected tools...
Healthcare is constantly evolving in terms of research, technology, and treatment innovations. However, the industry is also subject to various policy changes under the current US administration. Changes in federal funding could influence one’s access to affordable prescription drugs and health insurance, which impacts both patients and their providers. What does this mean for small...
Is your healthcare practice operating as efficiently as it could be? Practice efficiency is crucial for appointment-driven healthcare offices that are often understaffed, strive to increase revenue, and want to maintain the highest levels of patient care. If your healthcare practice is like many, you experience a few significant barriers to efficient operations. You might...
Electronic medical records (EMR) have shaped the way small healthcare practices operate for more than a decade. But your practice may not have considered whether you are making the most of your EMR system within a larger digital landscape. Small practices often experience challenges like limited staff, high administrative workloads, and missed patient communications. Aligning...
Quarterly Report filed 2026-05-05
A healthcare acquisition brings together two health systems in the hopes of reducing costs, strengthening resources, or even expanding access to patients. Hospitals, pharma services, and insurance providers can be impacted by healthcare mergers and acquisitions, but the impact on smaller physician practices is especially notable. It’s not just medical offices that are subject to...
Your healthcare practice relies on electronic medical records (EMR) systems to gain fast and convenient access to patient data and keep providers in the loop. With EMR integration, you can expand the capabilities of this vital tool. The right integrations reduce manual data entry and seamlessly connect digital solutions in your practice, enhancing patient communication,...
Operating your medical practice efficiently may not be a significant concern in the busyness of day-to-day operations. However, efficiency affects everything from patient experiences to staff burnout and practice profitability. Periodically reviewing your operations and taking steps to enhance your medical office efficiency is important to continue operating at the highest level possible. Weave’s communication...
Key Differentiators
Emerging Innovator
Weave is an emerging player bringing innovative solutions to the Healthcare market.
Frequently Asked Questions
Estimated Visibility Trend (Beta)
Simulated 8-week rolling score
Based on estimated brand signals. Historical tracking coming soon.
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