Company Overview
About Weave
Weave is a customer communication and engagement platform serving small and medium-sized healthcare practices including dental, optometry, veterinary, and medical offices. Founded in 2008 and headquartered in Lehi, Utah, Weave combines a VoIP phone system with patient communication tools — appointment reminders, recall campaigns, two-way texting, online review requests, and digital forms — into a single integrated platform. The company went public on the NYSE in November 2021.
Business Model & Competitive Advantage
Weave's platform integrates with over 100 practice management software systems, pulling patient data to enable personalized automated outreach. When a patient calls, Weave instantly surfaces their appointment history, treatment notes, and outstanding balance on the front-desk screen, a feature that dramatically reduces call handle times. By 2024, Weave serves over 27,000 practices and 500,000+ healthcare professionals, generating approximately $170M in annual recurring revenue.
Competitive Landscape 2025–2026
In 2025, Weave has expanded its platform to include payment processing (Weave Payments), online scheduling, telehealth tools, and digital intake forms, transforming from a communications tool into a broader practice operations platform. The company faces competition from legacy phone systems and newer challengers like Solutionreach and PatientPop. Weave's 2025 strategy centers on AI-powered features including automated appointment scheduling agents and patient satisfaction analytics, deepening its position as essential infrastructure for independent healthcare practices.
Recent Activity
View all →Does it take a long time for your practice to get paid for the services you provide? You might assume that this is because patients don’t want to pay, but the truth is often more complicated. In many cases, people skip over their bills when the payment process is confusing or takes too much effort....
Whether you’re shopping at the grocery store or buying something on Amazon, you’ve seen firsthand how quickly payment technology evolves. From stores accepting digital wallets like Apple Pay to all of the financing options available online, it’s never been more convenient or secure to buy something. With this evolution, consumers expect simple and easy experiences...
If you manage a healthcare practice, you know one of your business’s biggest challenges is getting paid. Over 70% of medical providers report that collecting patient payments takes at least a month. It’s not like a retail store, where people need to swipe their card before they can check out with the product. At many...
If you’re still manually handling all of the payment activities at your healthcare practice, you’re wasting time. Patients need to be reminded consistently when there’s a bill due, and you simply don’t have the time to make those phone calls personally. When you automate healthcare payments, you save your team time and increase the chances...
Processing payments as a healthcare provider is more complicated than just swiping a debit card. You’re navigating strict patient privacy and security standards while also facing insurance verification and claim requirements. With all of this in mind, financial responsibility is huge for medical practices to get right so they can protect their patients and cash...
Making errors in medical billing is common. While you can and should take steps to minimize them wherever possible, knowing how to respond to the billing mistakes you make is just as important. The longer a denied or rejected claim sits unaddressed, the less likely it is to be recovered. Your practice needs a systematic...
As a healthcare practice, revenue cycle management plays a key role in your business’s sustainability. Charge reconciliation is one element of this process, confirming that every service delivered has a corresponding charge. Charge leakage in medical practices often arises from front-desk inefficiencies, such as missed documentation, excessive handoffs, and disconnected systems at the administrative and...
Patients deserve to know whether their insurance covers certain medical appointments before the appointment. Benefit verification in medical billing is an essential process that confirms a patient’s insurance coverage and checks copays, deductibles, and other terms of the coverage in advance. Neglecting this process can lead to claim denials and prolonged billing tasks. It can...
The modern patient considers a range of factors before seeking healthcare. One factor that is top of mind for most patients is cost. Will they be able to afford the appointment? How will it impact them financially? And what can they expect from the patient financial experience? As a healthcare practice, the financial experience you...
Fake medical bills are a growing concern for the modern patient, but this issue can also negatively impact your medical practice. When patients receive fabricated medical bills from scammers, they might assume that your practice had something to do with it due to the use of your branding or intellectual property. And if you inadvertently...
Good financial management is vital to your healthcare practice. One key metric to be tracking continually is accounts receivable, which indicates the money owed to your practice for services already delivered. Managing accounts receivable in healthcare well can make the difference between running a financially stable practice and one that is constantly chasing down payments...
The healthcare payment process has been shifting steadily for some time. Today, patients are responsible for an increasing share of healthcare costs, as out-of-pocket expenses rise and insurance coverage shifts. Practices that understand and adapt to emerging payment trends are better positioned to improve collection rates and patient satisfaction. They meet patient expectations more often...
Key Differentiators
Emerging Innovator
Weave is an emerging player bringing innovative solutions to the Healthcare market.
Frequently Asked Questions
Estimated Visibility Trend (Beta)
Simulated 8-week rolling score
Based on estimated brand signals. Historical tracking coming soon.
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