Uber Freight

Uber Freight is a digital freight brokerage platform operated by Uber that connects shippers (companies needing to move goods) with carriers (trucking companies) through an app-based, transparent pricing marketplace — applying Uber's marketplace model to the $800 billion US trucking freight market. Launched in 2017 as Uber's freight vertical and headquartered in Chicago, Uber Freight acquired Transplace (a large managed transportation 3PL) in 2021 for $2.25 billion to add enterprise managed transportation capabilities alongside its digital marketplace.\n\nUber Freight's platform provides instant rate quotes for loads, direct tender to carrier networks, real-time shipment tracking, and automated documentation processing — automating the phone-and-email-heavy process that traditional freight brokers use. The Transplace acquisition added enterprise shipper relationships and managed transportation services (acting as a shipper's outsourced transportation management team) that go beyond spot-market transactional brokerage. Carriers get app-based load booking with upfront pricing, reducing the inefficiency of the traditional broker call-center model.\n\nIn 2025, Uber Freight competes with C.H. Robinson (the largest US freight broker), Echo Global Logistics, XPO Logistics, and digital-first competitors like Convoy (which ceased operations in 2023) for freight brokerage market share. The digital freight brokerage category faced significant headwinds in 2022-2024 as freight rates normalized after the COVID shipping boom — Convoy's closure highlighted the challenge of technology-first freight brokers sustaining margin during soft markets. Uber Freight's 2025 strategy focuses on leveraging the Transplace enterprise relationships for managed transportation growth, improving carrier retention on the marketplace, and growing Uber Freight's data-driven pricing capabilities.