Phreesia(PHR)

🚀 FEATURED  VoiceAI turns cancellation calls into scheduled appointments What’s new: VoiceAI now detects when a patient calls to cancel and asks whether they’d prefer to reschedule instead. If open slots are available, VoiceAI handles the reschedule on the spot. If no slots are open, it offers to connect the caller to staff or take a […] The post 26.8 Release Notes appeared first on Phreesia .

Author: Jennifer Chesak   |   Medical review by: Chris Bays Many patients prefer not to have to make a phone call to communicate with their healthcare providers. Plus, excessive phone calls and callbacks interrupt staff in an already fast-paced environment. Two-way text messaging software is a communication workflow tool for patient convenience and provider efficiency. In today’s digital […] The post Two-way text messaging software: 4 reasons to use it appeared first on Phreesia .

Author: Kathleen Ferraro   |   Medical review by: Alicia Cowley, MD Contactless patient intake is more than just a convenience feature. It’s a practical way to simplify registration, reduce front-desk workload and give patients a faster, more flexible check-in experience. When patients can complete forms, verify information and check in from their own devices, practices spend less time […] The post 4 reasons to implement contactless patient intake appeared first on Phreesia .

Author: Kathleen Ferraro   |   Medical review by: Alicia Cowley, MD Lack of marketing isn’t always to blame when patient acquisition strategies fall short. Instead, it’s often because the path from interest to appointment is harder than it needs to be. When patients can’t easily find you, book a visit or follow through, even strong demand drops off. […] The post Patient acquisition strategy: 5 ways to improve it appeared first on Phreesia .

Author: Kathleen Ferraro   |   Expert review by: Kristin Roberts Patient referrals rarely break down because of one big issue. They stall in the small gaps between providers, staff and patients. When the process isn’t clear, patients are left guessing what to do next, and teams end up chasing paperwork instead of scheduling care. The good news: These […] The post Patient referrals: Process pain points and solutions appeared first on Phreesia .

Author: Jennifer Chesak   |    Medical review by: Alicia Cowley, MD Patient loyalty requires more than patient satisfaction with the care they receive. What keeps patients coming back to a healthcare organization when they need additional care? A good patient loyalty program builds in strategies that champion scheduling convenience, empathy infused into every service touchpoint, price transparency […] The post 4 ways to boost patient loyalty and retention appeared first on Phreesia .

Author: Jennifer Chesak   |    Medical review by: Alicia Cowley, MD Better healthcare outcomes are more likely when patients are supported as active participants in their health rather than just passive receivers of care. Patient activation means a patient is armed with the knowledge, skills and confidence to manage their health. Healthcare organizations that meet patients where […] The post 10 strategies to increase patient activation appeared first on Phreesia .

Author: Jennifer Chesak   |    Medical review by: Alicia Cowley, MD Inefficient patient scheduling processes create headaches for both staff and patients, and are a major source of revenue leakage. When scheduling or rescheduling is not convenient, patients may avoid booking appointments or skip without canceling. Likewise, poor scheduling workflows create unexpected provider time gaps, revenue losses […] The post Patient scheduling: 10 best practices for peak efficiency appeared first on Phreesia .

🚀 FEATURED  Introducing outbound calls with VoiceAI   What’s new: Phreesia VoiceAI now supports automated outbound patient calls for workflows such as care gap outreach and balance follow-ups. Patients receive a conversational call experience and can respond or take action during the interaction, without requiring live staff involvement. How this helps you: Your staff spends hours each week on […] The post 26.7 Release Notes appeared first on Phreesia .

Quarterly Report filed 2026-05-28

Material Event filed 2026-05-27