Company Overview
About FedEx Office (Kinko's)
FedEx Office (formerly Kinko's) is a retail print and business services chain owned by FedEx Corporation (NYSE: FDX) — operating approximately 2,200 locations in the US that provide printing, copying, finishing (binding, laminating, large-format printing), FedEx shipping services, packing, mailbox rentals, and business center services for consumers, small businesses, students, and professionals. FedEx acquired Kinko's in 2004 for $2.4 billion and rebranded the chain as FedEx Office in 2008, integrating it with FedEx's shipping network.
Business Model & Competitive Advantage
FedEx Office's business model combines two revenue streams: print and document services (printing presentations, marketing materials, banners, architectural drawings) and FedEx retail shipping locations (where customers can drop packages, buy packaging, and access FedEx services without going to a FedEx distribution center). The locations serve as both retail print shops and access points for FedEx's shipping network — creating convenience for small businesses that regularly ship and print. Same-day printing for presentations and event materials is a key use case where FedEx Office's retail footprint creates value.
Competitive Landscape 2025–2026
In 2025, FedEx Office competes with Staples (print services), OfficeMax/Office Depot (print centers), and online print services (Vistaprint, Moo, Printingforless) for print services business. The physical retail print market has contracted as office printing volumes have declined and online alternatives have grown, but FedEx Office's co-location with FedEx shipping creates a defensible position for customers who need both services. FedEx has been evaluating strategic options for FedEx Office as it focuses on its logistics core business. The 2025 strategy focuses on growing the shipping access point value (with package pickup lockers supplementing counter service), maintaining corporate print contracts, and serving the event and marketing print occasions that still require physical retail.
The FedEx Office (Kinko's) Story
The Breakthrough Moment
Founded 1970 Santa Barbara by Paul Orfalea (UCSB student, 'Kinko' curly hair nickname, 100 sq ft copy shop). 2004 FedEx $2.4B acquired. 2008 rebranded FedEx Office. Online printing Vistaprint competition. $2B 2024, 1,800 locations from 2,200 peak.
Original Mission
"To provide accessible, convenient copying and printing services for students and small businesses through 24-hour locations and self-service technology."
Founders
Recent Activity
View all →Material Event filed 2026-09-29
Material Event filed 2026-09-14
Proxy Statement filed 2026-08-17
Material Event filed 2026-07-24
Material Event filed 2026-07-21
Annual Report filed 2026-07-20
Material Event filed 2026-07-10
Company Timeline
Major milestones in FedEx Office (Kinko's)'s journey
Key Differentiators
Emerging Innovator
FedEx Office (Kinko's) is an emerging player bringing innovative solutions to the Professional Services market.
Frequently Asked Questions
Estimated Visibility Trend (Beta)
Simulated 8-week rolling score
Based on estimated brand signals. Historical tracking coming soon.
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