Company Overview
About Epic Systems Corporation
Epic Systems Corporation is a healthcare software company founded in 1979 by Judith Faulkner and headquartered in Verona, Wisconsin. The company is the dominant vendor of electronic health record (EHR) systems in the United States, with its software used to manage records for more than 300 million patients across more than 300 major health systems, hospitals, and academic medical centers. Epic's EHR platform — known as EpicCare — is an integrated, comprehensive clinical and administrative system covering patient records, order entry, scheduling, billing, pharmacy, lab results, imaging, and population health management, all within a single longitudinal patient record architecture.
Business Model & Competitive Advantage
Epic is a private company founded, majority-owned, and led by Judith Faulkner, making it one of the largest private software companies in the United States. It generates over $4 billion in annual revenue and employs approximately 15,000 people at its sprawling campus in Verona, Wisconsin, which is designed as a fantasy-themed environment reflecting the company's unique culture. Epic's market dominance is most pronounced among large academic medical centers and health systems: hospitals such as Johns Hopkins, Cleveland Clinic, Kaiser Permanente, and the Mayo Clinic use Epic. The company's Customer Community — known as UserWeb — and its annual user group conference (called UGM) are central to its customer engagement and product development model.
Competitive Landscape 2025–2026
Epic's interoperability platform, MyChart (patient-facing), and Care Everywhere (cross-organization record sharing), allow patients to access their health data and enable providers to exchange clinical information across Epic installations and with other EHR systems. In recent years, Epic has added AI capabilities including ambient documentation (AI-assisted clinical note generation from voice), predictive analytics, and generative AI integrations via partnerships with major AI companies. Despite competition from Oracle Health (formerly Cerner) and athenahealth, Epic has maintained and extended its market share among large health systems through deep customer entrenchment and continuous platform expansion.
Key Differentiators
Market Leader
Epic Systems Corporation is recognized as a market leader in the Healthcare sector, demonstrating strong industry presence and customer trust.
Enterprise Scale
With $4B in revenue, Epic Systems Corporation operates at enterprise scale with proven market validation.
Frequently Asked Questions
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