Workday PSA vs Duckie

Side-by-side comparison of AI visibility scores, market position, and capabilities

Workday PSA leads in AI visibility (90 vs 25)

Workday PSA

LeaderProfessional Services

Enterprise PSA

Enterprise-grade PSA integrated with Workday HCM and financials

AI VisibilityBeta
Overall Score
A90
Category Rank
#2 of 2
AI Consensus
71%
Trend
stable
Per Platform
ChatGPT
95
Perplexity
88
Gemini
99

About

Workday PSA is a professional services automation solution that helps services organizations manage projects, resources, and financials within the Workday platform. The company serves professional services firms, consulting companies, and services divisions of enterprises who need to optimize resource utilization, project profitability, and services delivery. Workday PSA integrates project management, resource planning, time tracking, and project accounting with Workday's HCM and financials, providing unified visibility into services operations and enabling data-driven decisions about project staffing and profitability.

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Duckie

EmergingInfrastructure

IT Operations

SF YC W24 AI support agent builder at 80% resolution time reduction and 71% ticket deflection; $500K from a16z/Greylock/YC/Netflix competing with Intercom Fin for customer support AI workflow automation.

AI VisibilityBeta
Overall Score
D25
Category Rank
#18 of 68
AI Consensus
59%
Trend
stable
Per Platform
ChatGPT
33
Perplexity
19
Gemini
36

About

Duckie is a San Francisco-based AI customer support platform — backed by Y Combinator (W24) with $500,000 in funding from Y Combinator, Andreessen Horowitz, Greylock, KungHo Fund, Netflix, and 5 additional investors — providing customer support teams with an AI agent builder that translates existing support processes and workflows into predictable, reliable AI automation, achieving 80% reduction in resolution time and 71% ticket deflection for deployed teams. Founded in 2023 and targeting customer support leaders at growth-stage software companies, Duckie enables support teams to deploy AI agents in minutes without engineering dependency.

Full profile

AI Visibility Head-to-Head

90
Overall Score
25
#2
Category Rank
#18
71
AI Consensus
59
stable
Trend
stable
95
ChatGPT
33
88
Perplexity
19
99
Gemini
36
95
Claude
31
88
Grok
34

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