Wheel vs Duckie

Side-by-side comparison of AI visibility scores, market position, and capabilities

Wheel

EmergingHealthcare

Telehealth Workforce Platform

Wheel is a telehealth infrastructure company providing the clinician network, technology, and operations that companies need to build and scale virtual care programs.

About

Wheel is a telehealth infrastructure company founded in 2017 that provides the clinical workforce, technology platform, and operational services that enable businesses to build and power virtual care programs. The company operates as a B2B platform serving healthcare companies, retailers, insurers, and employers that want to offer telehealth services without building a clinical workforce from scratch. Wheel provides access to a nationwide network of licensed clinicians including physicians, nurse practitioners, and physician assistants who can be deployed to power telehealth products across medical, behavioral health, and chronic care specialties. The platform handles clinician credentialing, scheduling, documentation workflows, and state licensure management so that clients can focus on patient experience and growth. Wheel raised over $160M and has powered telehealth programs for companies including retailers launching pharmacy and health clinics and digital health companies scaling their clinical capacity rapidly. As telehealth has become embedded in mainstream healthcare delivery, Wheel enables organizations to participate in virtual care without the complexity of building clinical operations infrastructure internally.

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Duckie

EmergingInfrastructure

IT Operations

SF YC W24 AI support agent builder at 80% resolution time reduction and 71% ticket deflection; $500K from a16z/Greylock/YC/Netflix competing with Intercom Fin for customer support AI workflow automation.

AI VisibilityBeta
Overall Score
D25
Category Rank
#18 of 68
AI Consensus
59%
Trend
stable
Per Platform
ChatGPT
33
Perplexity
19
Gemini
36

About

Duckie is a San Francisco-based AI customer support platform — backed by Y Combinator (W24) with $500,000 in funding from Y Combinator, Andreessen Horowitz, Greylock, KungHo Fund, Netflix, and 5 additional investors — providing customer support teams with an AI agent builder that translates existing support processes and workflows into predictable, reliable AI automation, achieving 80% reduction in resolution time and 71% ticket deflection for deployed teams. Founded in 2023 and targeting customer support leaders at growth-stage software companies, Duckie enables support teams to deploy AI agents in minutes without engineering dependency.

Full profile

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