Side-by-side comparison of AI visibility scores, market position, and capabilities
Waste Management (WM) reported $20.4B revenue in FY2024, up 6% YoY. #1 US waste and recycling company. Growing renewable energy from landfill gas. ~45,000 employees. HQ: Houston, TX.
Waste Management, Inc. is the largest waste management and environmental services company in the United States, headquartered in Houston, Texas. Founded in 1968 and going public in 1971, Waste Management collects, transfers, disposes of, and recycles solid waste for millions of residential, commercial, and industrial customers. The company reported revenues of $20.4B in FY2024, up approximately 6% year-over-year, with a market capitalization of approximately $75B.
SF YC W24 AI support agent builder at 80% resolution time reduction and 71% ticket deflection; $500K from a16z/Greylock/YC/Netflix competing with Intercom Fin for customer support AI workflow automation.
Duckie is a San Francisco-based AI customer support platform — backed by Y Combinator (W24) with $500,000 in funding from Y Combinator, Andreessen Horowitz, Greylock, KungHo Fund, Netflix, and 5 additional investors — providing customer support teams with an AI agent builder that translates existing support processes and workflows into predictable, reliable AI automation, achieving 80% reduction in resolution time and 71% ticket deflection for deployed teams. Founded in 2023 and targeting customer support leaders at growth-stage software companies, Duckie enables support teams to deploy AI agents in minutes without engineering dependency.
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