WalkMe is a digital adoption platform using in-app guidance and automation to drive software adoption and reduce training burden across enterprise applications.
WalkMe is a digital adoption platform that enables enterprises to accelerate software adoption, reduce training costs, and improve employee and customer experience by delivering automated in-app guidance, process automation, and contextual help directly within the applications their workforce uses. The platform places a guidance layer on top of any web-based enterprise application — including Salesforce, SAP, Oracle, Workday, and ServiceNow — providing step-by-step walkthroughs, smart tips, task automation, and self-service support content that activates when users need assistance navigating complex workflows. WalkMe's automation capabilities extend beyond guidance to actually executing repetitive workflow steps on the user's behalf, reducing the manual effort involved in common enterprise software tasks and decreasing the time to competency for new users or during system upgrades.
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