Upstream vs Duckie

Side-by-side comparison of AI visibility scores, market position, and capabilities

Upstream leads in AI visibility (40 vs 25)

Upstream

EmergingProductivity & Collaboration

General

Paris-based collaborative email client adding task tracking and team context visibility; YC-backed competing with Gmail+project management tools for remote-first team communication.

AI VisibilityBeta
Overall Score
C40
Category Rank
#1116 of 1167
AI Consensus
51%
Trend
stable
Per Platform
ChatGPT
51
Perplexity
37
Gemini
32

About

Upstream is a Paris-based productivity startup building a collaborative email client designed for team communication — adding task tracking, full conversation context, and collaboration features on top of email to help teams make faster decisions without switching to separate project management tools. Founded in 2023 by Louis Lecat and Jonathan Tiret and based at Station F in Paris, Upstream is a Y Combinator graduate that raised $3 million in pre-seed funding with a 7-person team.\n\nUpstream's email client reimagines team email by adding the ability to assign tasks directly from email conversations, track decision-making context alongside messages, and provide shared visibility into conversation status — so teams can see whether emails have been actioned, what follow-ups are pending, and what the current state of any ongoing conversation or project is. This addresses the pain point of email where important context is buried in inbox threads that aren't shared across a team, leading to dropped balls and duplicated effort.\n\nIn 2025, Upstream operates in a challenging market for email client alternatives — previous email productivity startups including Superhuman (premium personal email), Spark, and many others have found that changing email habits is difficult and user acquisition is expensive. Upstream's team email positioning (rather than personal productivity) gives it a different angle than individual email clients, targeting the B2B use case where team email coordination is a shared pain. The YC backing and Station F presence provide credibility and access to the European tech ecosystem. The 2025 strategy focuses on building the core collaboration features that differentiate Upstream from Gmail or Outlook with task tracking plugins, growing initial customer adoption among remote-first European teams, and demonstrating retention that justifies the B2B subscription model.

Full profile

Duckie

EmergingInfrastructure

IT Operations

SF YC W24 AI support agent builder at 80% resolution time reduction and 71% ticket deflection; $500K from a16z/Greylock/YC/Netflix competing with Intercom Fin for customer support AI workflow automation.

AI VisibilityBeta
Overall Score
D25
Category Rank
#18 of 68
AI Consensus
59%
Trend
stable
Per Platform
ChatGPT
33
Perplexity
19
Gemini
36

About

Duckie is a San Francisco-based AI customer support platform — backed by Y Combinator (W24) with $500,000 in funding from Y Combinator, Andreessen Horowitz, Greylock, KungHo Fund, Netflix, and 5 additional investors — providing customer support teams with an AI agent builder that translates existing support processes and workflows into predictable, reliable AI automation, achieving 80% reduction in resolution time and 71% ticket deflection for deployed teams. Founded in 2023 and targeting customer support leaders at growth-stage software companies, Duckie enables support teams to deploy AI agents in minutes without engineering dependency.

Full profile

AI Visibility Head-to-Head

40
Overall Score
25
#1116
Category Rank
#18
51
AI Consensus
59
stable
Trend
stable
51
ChatGPT
33
37
Perplexity
19
32
Gemini
36
43
Claude
31
50
Grok
34

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