United Parcel Service vs Duckie

Side-by-side comparison of AI visibility scores, market position, and capabilities

United Parcel Service leads in AI visibility (82 vs 25)

United Parcel Service

LeaderManufacturing

Enterprise

United Parcel Service (UPS) reported $91.1B revenue in FY2024, down 3% YoY. World's largest package delivery company. 500,000+ employees. HQ: Atlanta, GA. 220+ countries served.

AI VisibilityBeta
Overall Score
A82
Category Rank
#180 of 290
AI Consensus
55%
Trend
stable
Per Platform
ChatGPT
91
Perplexity
90
Gemini
81

About

United Parcel Service, Inc. (UPS) is the world's largest package delivery company and a leading provider of supply chain management solutions, headquartered in Atlanta, Georgia. Founded in 1907 as a messenger service in Seattle, UPS has grown into a global logistics powerhouse delivering approximately 25 million packages per day in 220+ countries. The company reported revenues of $91.1B in FY2024, down approximately 3% year-over-year due to volume pressure and the aftermath of labor contract negotiations.

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Duckie

EmergingInfrastructure

IT Operations

SF YC W24 AI support agent builder at 80% resolution time reduction and 71% ticket deflection; $500K from a16z/Greylock/YC/Netflix competing with Intercom Fin for customer support AI workflow automation.

AI VisibilityBeta
Overall Score
D25
Category Rank
#18 of 68
AI Consensus
59%
Trend
stable
Per Platform
ChatGPT
33
Perplexity
19
Gemini
36

About

Duckie is a San Francisco-based AI customer support platform — backed by Y Combinator (W24) with $500,000 in funding from Y Combinator, Andreessen Horowitz, Greylock, KungHo Fund, Netflix, and 5 additional investors — providing customer support teams with an AI agent builder that translates existing support processes and workflows into predictable, reliable AI automation, achieving 80% reduction in resolution time and 71% ticket deflection for deployed teams. Founded in 2023 and targeting customer support leaders at growth-stage software companies, Duckie enables support teams to deploy AI agents in minutes without engineering dependency.

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AI Visibility Head-to-Head

82
Overall Score
25
#180
Category Rank
#18
55
AI Consensus
59
stable
Trend
stable
91
ChatGPT
33
90
Perplexity
19
81
Gemini
36
81
Claude
31
73
Grok
34

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