Underline vs Duckie

Side-by-side comparison of AI visibility scores, market position, and capabilities

Duckie leads in AI visibility (25 vs 23)

Underline

EmergingTelecom & Internet Providers

General

NYC open-access fiber platform building neutral municipal ISP infrastructure; Ares Management Infrastructure Opportunities first digital investment ($4.3B fund) with 225-mile Colorado Springs Phase I network competing with UTOPIA for community broadband.

AI VisibilityBeta
Overall Score
D23
Category Rank
#961 of 1167
AI Consensus
52%
Trend
stable
Per Platform
ChatGPT
33
Perplexity
29
Gemini
16

About

Underline Infrastructure is a New York City-based open-access fiber-optic network operator — backed by Ares Management (Infrastructure Opportunities strategy, first digital infrastructure investment from its $4.3 billion fund), FinTech Collective, Revolution's Rise of the Rest Seed Fund, and Emerson Collective — building intelligent fiber-to-the-home networks in partnership with municipalities across the United States as the nation's first intelligent community infrastructure platform. Founded around 2019 by Bob Thompson, Underline designs, finances, constructs, and operates fiber networks that serve as neutral public infrastructure available to multiple competing internet service providers. The company's Phase I deployment in Colorado Springs features a 225-mile fiber network connecting 24,000 homes and 4,000 businesses, with Phase II expansion underway to Fountain, Colorado and Salinas, California. Underline employs 88 people and provides speeds up to 10 Gbps for residential customers and 100 Gbps for enterprise customers.

Full profile

Duckie

EmergingInfrastructure

IT Operations

SF YC W24 AI support agent builder at 80% resolution time reduction and 71% ticket deflection; $500K from a16z/Greylock/YC/Netflix competing with Intercom Fin for customer support AI workflow automation.

AI VisibilityBeta
Overall Score
D25
Category Rank
#18 of 68
AI Consensus
59%
Trend
stable
Per Platform
ChatGPT
33
Perplexity
19
Gemini
36

About

Duckie is a San Francisco-based AI customer support platform — backed by Y Combinator (W24) with $500,000 in funding from Y Combinator, Andreessen Horowitz, Greylock, KungHo Fund, Netflix, and 5 additional investors — providing customer support teams with an AI agent builder that translates existing support processes and workflows into predictable, reliable AI automation, achieving 80% reduction in resolution time and 71% ticket deflection for deployed teams. Founded in 2023 and targeting customer support leaders at growth-stage software companies, Duckie enables support teams to deploy AI agents in minutes without engineering dependency.

Full profile

AI Visibility Head-to-Head

23
Overall Score
25
#961
Category Rank
#18
52
AI Consensus
59
stable
Trend
stable
33
ChatGPT
33
29
Perplexity
19
16
Gemini
36
24
Claude
31
15
Grok
34

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