Twenty vs Duckie

Side-by-side comparison of AI visibility scores, market position, and capabilities

Twenty leads in AI visibility (40 vs 25)

Twenty

EmergingSales & Revenue Operations

General

Paris YC S23 open-source CRM with 20K+ GitHub stars as modern Salesforce alternative; $5.5M Runa Capital/HubSpot-Front-Pipedrive execs/Automattic seed Nov 2024 competing with Salesforce and HubSpot for AGPLv3 self-hosted enterprise CRM.

AI VisibilityBeta
Overall Score
C40
Category Rank
#497 of 1167
AI Consensus
71%
Trend
stable
Per Platform
ChatGPT
44
Perplexity
31
Gemini
36

About

Twenty is a Paris, France-based open-source CRM company — backed by Y Combinator (S23) with $5.5 million in total funding including a $5 million seed round in November 2024 led by Runa Capital with 50+ investors including executives from HubSpot, Front, and Pipedrive, plus YC and Automattic (creators of WordPress) — providing enterprises and development teams with a modern, permissively licensed (AGPLv3) open-source CRM platform that serves as an alternative to Salesforce, HubSpot, and proprietary CRM vendors, having achieved 20,000+ GitHub stars and 300+ open-source contributors within its first year. Founded in 2024 by Félix Malfait, Charles Bochet, and Thomas Colas des Francs, Twenty offers the customer data management, pipeline tracking, and workflow automation capabilities of commercial CRMs with the data ownership, extensibility, and cost model of open-source infrastructure.

Full profile

Duckie

EmergingInfrastructure

IT Operations

SF YC W24 AI support agent builder at 80% resolution time reduction and 71% ticket deflection; $500K from a16z/Greylock/YC/Netflix competing with Intercom Fin for customer support AI workflow automation.

AI VisibilityBeta
Overall Score
D25
Category Rank
#18 of 68
AI Consensus
59%
Trend
stable
Per Platform
ChatGPT
33
Perplexity
19
Gemini
36

About

Duckie is a San Francisco-based AI customer support platform — backed by Y Combinator (W24) with $500,000 in funding from Y Combinator, Andreessen Horowitz, Greylock, KungHo Fund, Netflix, and 5 additional investors — providing customer support teams with an AI agent builder that translates existing support processes and workflows into predictable, reliable AI automation, achieving 80% reduction in resolution time and 71% ticket deflection for deployed teams. Founded in 2023 and targeting customer support leaders at growth-stage software companies, Duckie enables support teams to deploy AI agents in minutes without engineering dependency.

Full profile

AI Visibility Head-to-Head

40
Overall Score
25
#497
Category Rank
#18
71
AI Consensus
59
stable
Trend
stable
44
ChatGPT
33
31
Perplexity
19
36
Gemini
36
40
Claude
31
37
Grok
34

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