Twelve Labs vs Duckie

Side-by-side comparison of AI visibility scores, market position, and capabilities

Twelve Labs

EmergingArtificial Intelligence

Video Understanding AI (Search & Analysis)

Raised $30M Dec 2024 with NVIDIA, Intel, Samsung Next as strategic investors. $57M total raised. Leading video intelligence API for semantic search, summarization, and AI actions on video content.

About

Twelve Labs is a video understanding AI company building the intelligence layer for video content — enabling platforms to semantically search, summarize, and act on video assets using natural language rather than metadata tags. The company raised $30 million in December 2024 with NVIDIA, Intel Capital, and Samsung Next as strategic investors, bringing total funding to $57 million. Twelve Labs serves broadcasters, streaming platforms, sports media companies, and enterprise video archives.

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Duckie

EmergingInfrastructure

IT Operations

SF YC W24 AI support agent builder at 80% resolution time reduction and 71% ticket deflection; $500K from a16z/Greylock/YC/Netflix competing with Intercom Fin for customer support AI workflow automation.

AI VisibilityBeta
Overall Score
D25
Category Rank
#18 of 68
AI Consensus
59%
Trend
stable
Per Platform
ChatGPT
33
Perplexity
19
Gemini
36

About

Duckie is a San Francisco-based AI customer support platform — backed by Y Combinator (W24) with $500,000 in funding from Y Combinator, Andreessen Horowitz, Greylock, KungHo Fund, Netflix, and 5 additional investors — providing customer support teams with an AI agent builder that translates existing support processes and workflows into predictable, reliable AI automation, achieving 80% reduction in resolution time and 71% ticket deflection for deployed teams. Founded in 2023 and targeting customer support leaders at growth-stage software companies, Duckie enables support teams to deploy AI agents in minutes without engineering dependency.

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