Toast vs Duckie

Side-by-side comparison of AI visibility scores, market position, and capabilities

Toast leads in AI visibility (45 vs 25)

Toast

EmergingFast Casual & QSR

General

Restaurant POS and operations platform serving 120K locations; $140B+ gross payment volume, $1.3B 2024 revenue with expansion into hotels and international markets.

AI VisibilityBeta
Overall Score
C45
Category Rank
#632 of 1167
AI Consensus
56%
Trend
stable
Per Platform
ChatGPT
36
Perplexity
47
Gemini
53

About

Toast is a restaurant technology platform providing point-of-sale systems, payment processing, and operational management software purpose-built for the food and beverage industry. Founded in 2011 and headquartered in Boston, Toast went public on the NYSE in September 2021 and has grown into the dominant restaurant POS platform in the US, processing over $140 billion in gross payment volume annually. The company serves restaurants, bars, hotels, and food service businesses of all sizes from single-location spots to national chains.

Full profile

Duckie

EmergingInfrastructure

IT Operations

SF YC W24 AI support agent builder at 80% resolution time reduction and 71% ticket deflection; $500K from a16z/Greylock/YC/Netflix competing with Intercom Fin for customer support AI workflow automation.

AI VisibilityBeta
Overall Score
D25
Category Rank
#18 of 68
AI Consensus
59%
Trend
stable
Per Platform
ChatGPT
33
Perplexity
19
Gemini
36

About

Duckie is a San Francisco-based AI customer support platform — backed by Y Combinator (W24) with $500,000 in funding from Y Combinator, Andreessen Horowitz, Greylock, KungHo Fund, Netflix, and 5 additional investors — providing customer support teams with an AI agent builder that translates existing support processes and workflows into predictable, reliable AI automation, achieving 80% reduction in resolution time and 71% ticket deflection for deployed teams. Founded in 2023 and targeting customer support leaders at growth-stage software companies, Duckie enables support teams to deploy AI agents in minutes without engineering dependency.

Full profile

AI Visibility Head-to-Head

45
Overall Score
25
#632
Category Rank
#18
56
AI Consensus
59
stable
Trend
stable
36
ChatGPT
33
47
Perplexity
19
53
Gemini
36
51
Claude
31
40
Grok
34

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