Side-by-side comparison of AI visibility scores, market position, and capabilities
Q3 2025 $1.63B revenue (+25.1% YoY); 156K locations powered globally; $2.0B+ ARR (+30% YoY); $159.1B GPV FY2024 (+26% YoY); 97.36% customers from US; restaurant POS leader
Toast POS is a cloud-based restaurant management platform providing point-of-sale systems, online ordering, delivery integration, and operational tools specifically designed for the restaurant industry. The company serves restaurants, bars, cafes, and foodservice establishments seeking integrated technology to manage orders, payments, kitchen operations, and customer engagement. Toast creates value through its all-in-one restaurant platform, hardware designed for restaurant environments, commission-free online ordering, loyalty and marketing tools, real-time reporting and analytics, and seamless integrations that streamline restaurant operations and increase revenue.
SF YC W24 AI support agent builder at 80% resolution time reduction and 71% ticket deflection; $500K from a16z/Greylock/YC/Netflix competing with Intercom Fin for customer support AI workflow automation.
Duckie is a San Francisco-based AI customer support platform — backed by Y Combinator (W24) with $500,000 in funding from Y Combinator, Andreessen Horowitz, Greylock, KungHo Fund, Netflix, and 5 additional investors — providing customer support teams with an AI agent builder that translates existing support processes and workflows into predictable, reliable AI automation, achieving 80% reduction in resolution time and 71% ticket deflection for deployed teams. Founded in 2023 and targeting customer support leaders at growth-stage software companies, Duckie enables support teams to deploy AI agents in minutes without engineering dependency.
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