Tillster vs Duckie

Side-by-side comparison of AI visibility scores, market position, and capabilities

Tillster

ChallengerRestaurant Tech

Digital Ordering

Los Angeles CA digital ordering, kiosk, and loyalty platform for enterprise restaurant chains; powers online ordering, mobile apps, and self-service kiosks for large QSR brands.

About

Tillster is a digital ordering, kiosk, and engagement platform headquartered in Los Angeles, California, serving enterprise restaurant chains across the quick-service and fast-casual segments. Founded in 2004 and formerly known as Snapfinger, Tillster powers branded online ordering websites, native mobile apps, and in-store self-service kiosks for large restaurant brands that want to control their digital ordering channel rather than relying entirely on third-party delivery aggregators.\n\nTillster's platform supports omnichannel digital ordering across web, iOS, Android, and kiosk form factors, with consistent menu management, loyalty integration, and promotional tools across all channels. Its kiosk solution is deployed in thousands of restaurant locations, enabling upselling through AI-driven recommendations and reducing cashier labor costs. Tillster's loyalty and CRM features allow restaurant brands to build owned guest relationships, offering personalized promotions and rewards that drive repeat visits.\n\nTillster's enterprise focus and long track record in digital ordering have made it a preferred partner for large restaurant chains including Burger King, KFC, Popeyes, and others. The company competes with PAX Technology, Oracle's digital ordering suite, and Olo in the enterprise digital ordering space, differentiating through its ability to deliver fully branded, custom digital experiences and its experience managing high-volume ordering infrastructure for global restaurant brands. Tillster is backed by private equity and continues to invest in AI-powered personalization and kiosk technology.

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Duckie

EmergingInfrastructure

IT Operations

SF YC W24 AI support agent builder at 80% resolution time reduction and 71% ticket deflection; $500K from a16z/Greylock/YC/Netflix competing with Intercom Fin for customer support AI workflow automation.

AI VisibilityBeta
Overall Score
D25
Category Rank
#18 of 68
AI Consensus
59%
Trend
stable
Per Platform
ChatGPT
33
Perplexity
19
Gemini
36

About

Duckie is a San Francisco-based AI customer support platform — backed by Y Combinator (W24) with $500,000 in funding from Y Combinator, Andreessen Horowitz, Greylock, KungHo Fund, Netflix, and 5 additional investors — providing customer support teams with an AI agent builder that translates existing support processes and workflows into predictable, reliable AI automation, achieving 80% reduction in resolution time and 71% ticket deflection for deployed teams. Founded in 2023 and targeting customer support leaders at growth-stage software companies, Duckie enables support teams to deploy AI agents in minutes without engineering dependency.

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