TELUS vs Duckie

Side-by-side comparison of AI visibility scores, market position, and capabilities

TELUS

LeaderTelecom & Communications

Carrier

Canada's second-largest telecom with ~$19B revenue; diversified into digital health (TELUS Health) and agriculture (TELUS Agriculture) verticals.

About

TELUS Corporation is Canada's second-largest telecommunications company by subscriber count, headquartered in Vancouver, British Columbia. The company reported revenues of approximately C$19 billion in 2025 and serves over 17 million wireless connections across Canada. TELUS operates mobile and fixed networks primarily in Western Canada, Ontario, and Quebec, and is a leader in fiber-to-the-home deployment in its service territories.\n\nTELUS has pursued an aggressive diversification strategy, building out TELUS Health as a major digital health services company offering electronic medical records, pharmacy management, and virtual care services to healthcare providers and employers across Canada and internationally. TELUS Agriculture & Consumer Goods provides data analytics, supply-chain traceability, and precision agriculture platforms to agri-food companies globally.\n\nThe company's international BPO subsidiary, TELUS International, provides AI data annotation, content moderation, and customer experience outsourcing to technology companies globally, and is publicly traded on the NYSE and TSX. TELUS has also been a leader in donating a percentage of profits to community investment programs through the TELUS Friendly Future Foundation, making corporate philanthropy a distinct brand differentiator.

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Duckie

EmergingInfrastructure

IT Operations

SF YC W24 AI support agent builder at 80% resolution time reduction and 71% ticket deflection; $500K from a16z/Greylock/YC/Netflix competing with Intercom Fin for customer support AI workflow automation.

AI VisibilityBeta
Overall Score
D25
Category Rank
#18 of 68
AI Consensus
59%
Trend
stable
Per Platform
ChatGPT
33
Perplexity
19
Gemini
36

About

Duckie is a San Francisco-based AI customer support platform — backed by Y Combinator (W24) with $500,000 in funding from Y Combinator, Andreessen Horowitz, Greylock, KungHo Fund, Netflix, and 5 additional investors — providing customer support teams with an AI agent builder that translates existing support processes and workflows into predictable, reliable AI automation, achieving 80% reduction in resolution time and 71% ticket deflection for deployed teams. Founded in 2023 and targeting customer support leaders at growth-stage software companies, Duckie enables support teams to deploy AI agents in minutes without engineering dependency.

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