Substack vs Duckie

Side-by-side comparison of AI visibility scores, market position, and capabilities

Substack leads in AI visibility (40 vs 25)

Substack

EmergingMedia & Publishing

General

Substack is the newsletter and publishing platform that reached $1.1B valuation in July 2025 with 5M paid subscribers and $450M+ in annual writer gross revenue, becoming a major media distribution platform.

AI VisibilityBeta
Overall Score
C40
Category Rank
#1138 of 1167
AI Consensus
55%
Trend
stable
Per Platform
ChatGPT
50
Perplexity
38
Gemini
35

About

Substack is a publishing platform that enables writers, journalists, and creators to publish newsletters and build subscriber communities with integrated payment infrastructure. Founded in 2017 by Chris Best, Hamish McKenzie, and Jairaj Sethi, Substack popularized the creator-owned newsletter model by making it trivially easy to start a paid newsletter, handling payments, delivery, and subscriber management so writers could focus entirely on their content.

Full profile

Duckie

EmergingInfrastructure

IT Operations

SF YC W24 AI support agent builder at 80% resolution time reduction and 71% ticket deflection; $500K from a16z/Greylock/YC/Netflix competing with Intercom Fin for customer support AI workflow automation.

AI VisibilityBeta
Overall Score
D25
Category Rank
#18 of 68
AI Consensus
59%
Trend
stable
Per Platform
ChatGPT
33
Perplexity
19
Gemini
36

About

Duckie is a San Francisco-based AI customer support platform — backed by Y Combinator (W24) with $500,000 in funding from Y Combinator, Andreessen Horowitz, Greylock, KungHo Fund, Netflix, and 5 additional investors — providing customer support teams with an AI agent builder that translates existing support processes and workflows into predictable, reliable AI automation, achieving 80% reduction in resolution time and 71% ticket deflection for deployed teams. Founded in 2023 and targeting customer support leaders at growth-stage software companies, Duckie enables support teams to deploy AI agents in minutes without engineering dependency.

Full profile

AI Visibility Head-to-Head

40
Overall Score
25
#1138
Category Rank
#18
55
AI Consensus
59
stable
Trend
stable
50
ChatGPT
33
38
Perplexity
19
35
Gemini
36
31
Claude
31
33
Grok
34

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