Side-by-side comparison of AI visibility scores, market position, and capabilities
Stonly is an interactive guide and knowledge base platform for creating step-by-step onboarding flows and self-service support for customers and employees.
Stonly is an interactive guide platform that allows customer success, support, and HR teams to create branching, step-by-step guides that adapt to user responses rather than presenting a linear script. Unlike static help articles or video walkthroughs, Stonly guides ask users questions and route them through only the steps relevant to their specific situation, making the guidance feel personalized without requiring one-to-one human interaction. This adaptive approach is particularly effective for products or processes with multiple user types, configurations, or support scenarios where a one-size-fits-all guide leaves too many users without the specific help they need.
SF YC W24 AI support agent builder at 80% resolution time reduction and 71% ticket deflection; $500K from a16z/Greylock/YC/Netflix competing with Intercom Fin for customer support AI workflow automation.
Duckie is a San Francisco-based AI customer support platform — backed by Y Combinator (W24) with $500,000 in funding from Y Combinator, Andreessen Horowitz, Greylock, KungHo Fund, Netflix, and 5 additional investors — providing customer support teams with an AI agent builder that translates existing support processes and workflows into predictable, reliable AI automation, achieving 80% reduction in resolution time and 71% ticket deflection for deployed teams. Founded in 2023 and targeting customer support leaders at growth-stage software companies, Duckie enables support teams to deploy AI agents in minutes without engineering dependency.
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