ServiceTitan vs Duckie

Side-by-side comparison of AI visibility scores, market position, and capabilities

ServiceTitan leads in AI visibility (63 vs 25)

ServiceTitan

ChallengerHome Services

Field Service Software

Glendale CA trades field service management (NASDAQ: TTAN); IPO Dec 2024 (+42% first day, $8.9B value), $772M ARR (+24%), $449.7M revenue serving 7,500+ HVAC/plumbing/electrical contractors competing with Housecall Pro.

AI VisibilityBeta
Overall Score
B63
Category Rank
#1 of 1
AI Consensus
62%
Trend
stable
Per Platform
ChatGPT
66
Perplexity
69
Gemini
58

About

ServiceTitan is a Glendale, California-based field service management platform for the skilled trades — publicly traded on NASDAQ (NASDAQ: TTAN) following its December 12, 2024 IPO, which raised approximately $625 million and valued the company at approximately $8.9 billion (shares surged 42% from the $71 IPO price to $101 on the first day, the largest first-day pop for a US IPO raising over $400 million since Reddit's March 2024 debut) — providing cloud-based business management software for plumbing, HVAC, electrical, roofing, pest control, and other home and commercial service businesses with $772 million in implied ARR in 2024 (growing 24% year-over-year) and $449.7 million in FY2024 revenue (+25.64% YoY). Founded in 2007 by co-CEOs Ara Mahdessian and Vahe Kuzoyan — Armenian-American entrepreneurs whose fathers both operated residential contracting businesses and who met as undergraduates at Stanford and USC — ServiceTitan was built from personal experience witnessing the operational inefficiencies (paper dispatch boards, handwritten invoices, disconnected scheduling) that prevented skilled trades businesses from growing and modernizing. The company's all-in-one platform serves 7,500+ contractor customers including franchises and large regional service companies, providing job scheduling, technician dispatch, CRM, invoicing, payment processing, marketing automation, inventory management, and business analytics.

Full profile

Duckie

EmergingInfrastructure

IT Operations

SF YC W24 AI support agent builder at 80% resolution time reduction and 71% ticket deflection; $500K from a16z/Greylock/YC/Netflix competing with Intercom Fin for customer support AI workflow automation.

AI VisibilityBeta
Overall Score
D25
Category Rank
#18 of 68
AI Consensus
59%
Trend
stable
Per Platform
ChatGPT
33
Perplexity
19
Gemini
36

About

Duckie is a San Francisco-based AI customer support platform — backed by Y Combinator (W24) with $500,000 in funding from Y Combinator, Andreessen Horowitz, Greylock, KungHo Fund, Netflix, and 5 additional investors — providing customer support teams with an AI agent builder that translates existing support processes and workflows into predictable, reliable AI automation, achieving 80% reduction in resolution time and 71% ticket deflection for deployed teams. Founded in 2023 and targeting customer support leaders at growth-stage software companies, Duckie enables support teams to deploy AI agents in minutes without engineering dependency.

Full profile

AI Visibility Head-to-Head

63
Overall Score
25
#1
Category Rank
#18
62
AI Consensus
59
stable
Trend
stable
66
ChatGPT
33
69
Perplexity
19
58
Gemini
36
72
Claude
31
74
Grok
34

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