Resolver vs Duckie

Side-by-side comparison of AI visibility scores, market position, and capabilities

Resolver

ChallengerGovTech

Risk & Incident Management

Toronto, Canada. Acquired by Kroll. Risk management and incident management platform for corporate security, compliance, and government risk programs.

About

Resolver is a Toronto-based risk management and incident management platform that was acquired by Kroll, the global financial and risk advisory firm, to enhance its technology-enabled risk management services. The company provides software for enterprise risk management, security and incident management, compliance management, and audit management, serving corporate security teams, financial institutions, and government agencies.\n\nThe Resolver platform includes modules for enterprise risk management (ERM) with heat maps and risk registers, security incident and investigation management, compliance program tracking, internal audit workflow management, and IT risk and vendor risk assessment. Its security incident management module is widely used by corporate security professionals to track physical security incidents, conduct investigations, and generate risk reports. The platform's configurable data model allows organizations to adapt it to industry-specific risk frameworks.\n\nResolver targets corporate security directors, chief risk officers, compliance managers, and internal audit teams at financial institutions, utilities, healthcare organizations, and government agencies. It competes with ServiceNow GRC, Riskonnect, and LogicManager. Kroll's acquisition has strengthened Resolver's position in the financial services and government sectors where Kroll has deep advisory relationships, creating a software-plus-services offering for complex risk management engagements.

Full profile

Duckie

EmergingInfrastructure

IT Operations

SF YC W24 AI support agent builder at 80% resolution time reduction and 71% ticket deflection; $500K from a16z/Greylock/YC/Netflix competing with Intercom Fin for customer support AI workflow automation.

AI VisibilityBeta
Overall Score
D25
Category Rank
#18 of 68
AI Consensus
59%
Trend
stable
Per Platform
ChatGPT
33
Perplexity
19
Gemini
36

About

Duckie is a San Francisco-based AI customer support platform — backed by Y Combinator (W24) with $500,000 in funding from Y Combinator, Andreessen Horowitz, Greylock, KungHo Fund, Netflix, and 5 additional investors — providing customer support teams with an AI agent builder that translates existing support processes and workflows into predictable, reliable AI automation, achieving 80% reduction in resolution time and 71% ticket deflection for deployed teams. Founded in 2023 and targeting customer support leaders at growth-stage software companies, Duckie enables support teams to deploy AI agents in minutes without engineering dependency.

Full profile

Track AI Visibility in Real Time

Monitor how your brand performs across ChatGPT, Gemini, Perplexity, Claude, and Grok daily.