Resolve AI vs Duckie

Side-by-side comparison of AI visibility scores, market position, and capabilities

Resolve AI

ChallengerDeveloper Tools

Autonomous AI SRE

Raised $125M Series A at $1B valuation (Feb 2026) led by Lightspeed. Founded by OpenTelemetry co-creators. Autonomously identifies, diagnoses, and resolves production incidents without human SRE.

About

Resolve AI is an autonomous site reliability engineering (SRE) platform that identifies, diagnoses, and resolves production incidents in real time without requiring human SRE intervention. The company raised $125 million in Series A financing at a $1 billion valuation in February 2026, led by Lightspeed Venture Partners. Resolve was founded by Spiros Xanthos and Mayank Agarwal — co-creators of OpenTelemetry, the open standard for cloud-native observability — whose previous company Omnition was acquired by Splunk.

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Duckie

EmergingInfrastructure

IT Operations

SF YC W24 AI support agent builder at 80% resolution time reduction and 71% ticket deflection; $500K from a16z/Greylock/YC/Netflix competing with Intercom Fin for customer support AI workflow automation.

AI VisibilityBeta
Overall Score
D25
Category Rank
#18 of 68
AI Consensus
59%
Trend
stable
Per Platform
ChatGPT
33
Perplexity
19
Gemini
36

About

Duckie is a San Francisco-based AI customer support platform — backed by Y Combinator (W24) with $500,000 in funding from Y Combinator, Andreessen Horowitz, Greylock, KungHo Fund, Netflix, and 5 additional investors — providing customer support teams with an AI agent builder that translates existing support processes and workflows into predictable, reliable AI automation, achieving 80% reduction in resolution time and 71% ticket deflection for deployed teams. Founded in 2023 and targeting customer support leaders at growth-stage software companies, Duckie enables support teams to deploy AI agents in minutes without engineering dependency.

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