Resilinc vs Duckie

Side-by-side comparison of AI visibility scores, market position, and capabilities

Resilinc

LeaderSupply Chain

Risk Intelligence

Supply chain risk monitoring, mapping, and resilience platform helping enterprises detect and respond to disruptions, $45M raised.

About

Resilinc is a Milpitas, California-based supply chain risk intelligence company that provides enterprises with continuous monitoring, multi-tier supplier mapping, and disruption response tools to build supply chain resilience. Founded in 2010, the company has raised $45M and established itself as one of the leading purpose-built supply chain risk platforms, serving Fortune 500 manufacturers, pharmaceutical companies, and technology firms that have complex, multi-tiered supplier networks with significant single-source dependencies. Resilinc's foundation is a proprietary database of over 200,000 suppliers, facilities, and supply chain relationships built through customer data contributions and continuous research, which it uses as the backbone for risk scoring and disruption correlation.\n\nResilinc's EventWatch AI continuously monitors over 100 global news and intelligence sources—including regulatory filings, geopolitical alerts, weather services, labor dispute trackers, and bankruptcy databases—and correlates detected events against each customer's mapped supply chain to identify which suppliers, parts, and products are at risk. When a factory fire occurs in a Tier 2 supplier's region or a new export restriction targets a key material, Resilinc customers receive prioritized alerts with impact assessments that quantify affected parts and suggest response options. This capability transforms supply chain risk management from a periodic audit exercise into a continuous intelligence function.\n\nResilinc also offers supply chain mapping services that help companies discover who their Tier 2 and Tier 3 suppliers are—a capability many enterprises lack given that most supplier visibility stops at the first tier. Using a combination of customer data, supplier portal contributions, and AI-assisted inference, Resilinc builds sub-tier supplier maps that reveal hidden dependencies and concentration risks. This deep mapping capability is increasingly required for regulatory compliance purposes, including the EU Supply Chain Act and U.S. CHIPS Act supply chain disclosure requirements.

Full profile

Duckie

EmergingInfrastructure

IT Operations

SF YC W24 AI support agent builder at 80% resolution time reduction and 71% ticket deflection; $500K from a16z/Greylock/YC/Netflix competing with Intercom Fin for customer support AI workflow automation.

AI VisibilityBeta
Overall Score
D25
Category Rank
#18 of 68
AI Consensus
59%
Trend
stable
Per Platform
ChatGPT
33
Perplexity
19
Gemini
36

About

Duckie is a San Francisco-based AI customer support platform — backed by Y Combinator (W24) with $500,000 in funding from Y Combinator, Andreessen Horowitz, Greylock, KungHo Fund, Netflix, and 5 additional investors — providing customer support teams with an AI agent builder that translates existing support processes and workflows into predictable, reliable AI automation, achieving 80% reduction in resolution time and 71% ticket deflection for deployed teams. Founded in 2023 and targeting customer support leaders at growth-stage software companies, Duckie enables support teams to deploy AI agents in minutes without engineering dependency.

Full profile

Track AI Visibility in Real Time

Monitor how your brand performs across ChatGPT, Gemini, Perplexity, Claude, and Grok daily.