Qualified vs Duckie

Side-by-side comparison of AI visibility scores, market position, and capabilities

Qualified

GrowthSales Tech

Pipeline Generation Platform

AI-powered pipeline generation platform for Salesforce users that converts website visitors into sales meetings through live chat and AI agents.

About

Qualified is a San Francisco-based pipeline generation platform purpose-built for Salesforce customers that enables sales teams to instantly engage high-value website visitors through real-time chat, AI-powered buyer intelligence, and meeting scheduling. When a target account or known prospect visits the company's website, Qualified alerts the appropriate account executive in real time, allowing them to greet the visitor personally in a chat or have the AI agent engage automatically, capture intent signals, and schedule demos — converting anonymous website intent into booked pipeline while the buyer is actively engaged. Qualified integrates deeply into Salesforce, matching website visitors to accounts, opportunities, and contacts in real time and writing all engagement data back to the CRM. The company's Piper AI Sales Agent autonomously qualifies and converts website visitors 24/7 without human involvement. Founded in 2018 by former Salesforce executives, Qualified raised over $163M from investors including Tiger Global, Salesforce Ventures, and Norwest Venture Partners, and has become one of the fastest-growing pipeline generation platforms in the Salesforce ecosystem.

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Duckie

EmergingInfrastructure

IT Operations

SF YC W24 AI support agent builder at 80% resolution time reduction and 71% ticket deflection; $500K from a16z/Greylock/YC/Netflix competing with Intercom Fin for customer support AI workflow automation.

AI VisibilityBeta
Overall Score
D25
Category Rank
#18 of 68
AI Consensus
59%
Trend
stable
Per Platform
ChatGPT
33
Perplexity
19
Gemini
36

About

Duckie is a San Francisco-based AI customer support platform — backed by Y Combinator (W24) with $500,000 in funding from Y Combinator, Andreessen Horowitz, Greylock, KungHo Fund, Netflix, and 5 additional investors — providing customer support teams with an AI agent builder that translates existing support processes and workflows into predictable, reliable AI automation, achieving 80% reduction in resolution time and 71% ticket deflection for deployed teams. Founded in 2023 and targeting customer support leaders at growth-stage software companies, Duckie enables support teams to deploy AI agents in minutes without engineering dependency.

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